Consistent growth in broadband and wireless connectivity with a massive number of smartphone users and digitally centered generation is the major drivers that help the patients to connect with doctors for virtual consultation. Delivering on-demand non-emergency medical treatments to patients is expected to bring in better opportunities for online doctor consultation market resulting to digital transformation in healthcare industry.
However, regulatory issues, privacy risks, and security threats are expected to be restraining factors affecting the online doctor consultation market. The focus of the industry to secure health information systems and prohibit unauthorized people from accessing confidential medical information can contribute to surge the market growth during the forecast period.
Global online doctor consultation market has been segmented majorly based on type of consultation, application, and organization size.
By type of consultation, market is bifurcated into video chat, audio chat, and others. There are various sources of communication to consult a doctor without having a face-to-face conversation as well as audio and video communication methods such as kiosks, e-mail, mobile applications, and chatbots. This is expected to fuel the online doctor consultation market grow in the segment.