Airside services involve a wide range of ground support and operational tasks required to pass aircraft, passengers, and cargo through airports safely and efficiently. These services are critical for ensuring that flights run smoothly and that passengers have a positive overall experience. Rising investment in brownfield and greenfield airside services, rising global passenger traffic, and acceptance of new technologies allowing automation and self-services drive airside service market share. Most airports focus on lowering operational expenses, improving operational efficiency, and reducing their carbon footprint. The sector struggles to meet international service quality standards while conforming to environmental regulations. Price decreases result from increased competition, reducing service providers' profit margins. Increasing pricing competitiveness and airline negotiation strength is expected to emerge as some of the difficulties confronting the airside services market throughout the projection period.
Middle-class growth and cheaper air travel have increased passenger numbers, especially in Asia-Pacific and the Middle East. Airports and airlines must improve airside services to manage the growing passenger volume. The Airports Council International (ACI) reported 9.1 billion passengers in 2019, a 4.1% annual increase. Asia-Pacific grew quicker, at 4.5%, highlighting this trend. This growth will increase demand for airside services that can handle more flights and passengers. For instance, China and India are growing economically, increasing disposable income and travel desires. Due to increased passenger demand, these countries' airports are expanding and modernizing. Additionally, low-cost carriers and international tourism have increased air travel demand. Airports must optimize airside services such as aircraft handling, parking, passenger boarding, and luggage management.
Airside services can benefit greatly from enhanced technology integration to boost productivity and customer experience. Such technology includes autonomous ground vehicles for luggage handling, airplane towing, and runway inspections. These autonomous vehicles reduce human error and boost efficiency. AI and data analytics are another airside service. A.I. algorithms can predict aircraft arrival times and optimize gate assignments, speeding turnarounds and reducing delays. Data analytics can also help airports identify bottlenecks and make informed decisions about operational performance.
The North American market is large. Technological advances, severe air travel rules, and rising air traffic cause this. Business and commercial aircraft order backlogs and North American airport growth have driven market demand. United States Airside Services had the largest market share, while Canada Airside Services was the fastest-growing in North America. Regional airports have invested in robotics, conveyor systems, and RFID technologies to track and carry baggage seamlessly. The Hartsfield-Jackson Atlanta International Airport in the U.S. has a cutting-edge baggage handling system that can process hundreds of bags per hour, reducing misplaced baggage and improving passenger satisfaction.
Additionally, the Federal Aviation Administration reports that U.S. airport traffic has steadily increased. In 2019, U.S. airports handled approximately 1 billion passengers. Effective airside services are needed to accommodate more aircraft arrivals and departures as passenger traffic rises. To fulfill demand, major North American airports invest in infrastructure. Runways, taxiways, and aprons are extended and modernized to accommodate larger aircraft fleets. Upgraded infrastructure requires effective airside services to enable safe and timely aircraft movements.
Business and commercial aircraft order backlogs and airport expansion have boosted Middle Eastern demand. The Middle East airside services industry is monopolistic, which could cause demand-supply mismatches. The Middle East and Africa region has grown economically due to oil and gas, trade, and tourism. This expansion has increased air travel demand and regional airport flights and passengers. The Middle East's unique location between East and West has helped air travel expand. Qatar's Hamad International Airport and the UAE's Abu Dhabi International Airport are key long-distance flight transit points. Air cargo handling in Saudi Arabia and the UAE relies heavily on airside services. Saudi Arabia's King Fahd International Airport and Dubai World Central are freight centers for e-commerce and global trade.
Due to economic growth and rising airline passenger traffic, Asia Pacific is expected to rise dramatically. Singapore Changi Airport, the region's busiest, emphasizes aircraft ground handling. The airport's fast turnaround times and well-coordinated ground handling make it a regional transport center. The International Aviation Transport Association predicts that 40% of global passenger travel will be in Asia-Pacific in 2023. Asia-Pacific airports use cutting-edge technologies and services to improve passenger experiences. Automated check-in kiosks, self-boarding gates, and biometric identification technologies improve passenger flow and reduce wait times.