Managed services enable businesses to focus more effectively on their core capabilities while improving operational efficiency and reducing operating expenses. Managed services ensure appropriate resource distribution and use, increasing total profitability and enhancing operational effectiveness. Mainly, scalable infrastructure and flexible managed services models make it simpler for firms to adapt to technological advancements. These factors are anticipated to drive market expansion over the forecast period.
A managed service provider (MSP) is an information technology company that provides end users with servers, networks, and specialized applications. The service providers administer and host the specialized apps. On behalf of businesses utilizing managed services, managed service providers control, monitor, and safeguard application procedures or outsourced networks. MSPs assist businesses in staying current with the newest trends and technologies. In addition, managed services provided by MSPs are viewed as an alternative to the on-demand outsourcing model, assisting businesses in reducing their operating costs. In addition, they contribute to the enhancement of enterprise-related operations by upgrading cloud-based managed services.
Specialized MSPs lower IT staffing costs by offering personnel to address infrastructure-related IT issues. In addition, they aid in limiting network downtime and reducing network operating expenses. MSPs aid businesses deploy the appropriate technology to overcome IT complexity and swiftly adapt to shifting market conditions, such as the digital transformation of services. MSPs assist in enhancing network agility and decreasing cost and complexity across a vast area, local, data center, and hybrid cloud networks. End-use industries demand specialist MSPs handle their complex IT infrastructure, as specialized MSPs adopt new technologies securely and optimize network performance. Over the forecast period, the demand for specialist MSPs to manage complex IT infrastructure and minimize IT staffing costs is anticipated to drive the managed services market.
In today's technology-driven business climate, Bring Your Own Device (BYOD) is one of the essential components of digital technology and productivity across all industries. The Bring Your Own Device (BYOD) concept enables workforces to access and manage data via personal devices, enhancing business productivity. According to a Cisco Systems, Inc. survey, firms that support BYOD can save up to USD 350 per team member annually. BYOD increases work flexibility and employee accountability, resulting in increased production. This, in turn, has prompted businesses to integrate BYOD solutions with their existing systems to create a workforce-friendly workplace.
The rising use of BYOD has increased the number of intelligent devices in the office, such as tablets, smartphones, laptops, and other gadgets. This strategy would increase the importance of data integrity and security across smart devices. As a result, many organizations are turning to managed services to manage and monitor the safety of these smart devices, creating attractive market prospects.
North America accounts for the largest market share and is estimated to grow at a CAGR of 12.2% during the forecast period. Numerous IT organizations in North America are driving the managed services market's expansion in the area. The growing number of technology start-ups and the continuous adoption of ERP, CRM, and cloud services in North America are anticipated to drive the market for managed services in the area throughout the forecast period. Numerous managed service providers, such as International Business Machines Corporation, Cisco Systems, Inc., CA Technologies, and DSC Technology Company, are headquartered in the United States, which bodes well for the expansion of the managed services market in North America.
Europe is estimated to reach an expected value of USD 153 billion by 2030, growing at a CAGR of 12.5%. In Europe, managed security services are growing in popularity due to their ability to improve customer experience and data security while managing network operations. Due to several engineering, automotive, and manufacturing industries, Germany has the largest adoption potential for managed services. The United Kingdom is becoming one of Europe's largest marketplaces for managed services. Many small and medium-sized businesses (SMBs) and the ongoing adoption of cloud-based services in the United Kingdom are anticipated to propel the expansion of the managed services market in Europe.
Asia-Pacific is the fastest-growing region. In Asia-Pacific nations, the demand for managed cloud and managed security services has increased with the growing requirement to manage complex workloads and the ongoing transfer of ERP systems to cloud platforms. The rapid increase in the number of small- and medium-sized businesses (SMBs) in India, as well as their strong emphasis on the implementation of next-generation technologies and services as part of their efforts to drive regional and global business, is anticipated to spur the adoption of managed services and eventually drive the growth of the market for managed services in the Asia Pacific.
Key players in the global managed services market are Accenture PLC, Alcatel-Lucent Enterprise, AT&T Inc., Avaya Inc., BMC Software, Inc., CA Technologies, Cisco Systems, Inc., DXC Technology Company, Hewlett Packard Enterprise Development LP, Fujitsu Limited, International Business Machines Corporation, and Telefonaktiebolaget LM Ericsson.