Global Passenger Information System Market Grows at a Staggering CAGR of 13.5%

Introduction

The expansion of the global passenger information system market is propelled by swift urbanisation, heightened need for real-time transit data, and governmental expenditures in intelligent transportation infrastructure. In 2024, more than 50% of the world population resides in metropolitan areas, necessitating effective public transport systems that enhance the adoption of Passenger Information Systems (PIS) in trains, aeroplanes, and roadways. Prominent developments encompass AI, IoT, and cloud-based solutions to provide personalised, real-time information, augmenting passenger experiences. North America excels because of its established infrastructure, whereas the Asia-Pacific region experiences the most rapid growth, propelled by programs such as India's Digital India. Nonetheless, substantial implementation expenses and data security issues present obstacles. The market's trajectory indicates a global initiative for intelligent transportation systems, facilitating smooth, safe, and informed travel experiences across various forms of transport.

Market Dynamics

Accelerated urbanisation and the necessity for intelligent transportation drive market growth

The swift urbanisation and increasing need for intelligent transportation solutions are significant drivers of expanding the global passenger information system (PIS) market. By 2024, almost 56% of the world population will inhabit urban regions, with forecasts suggesting continued urban growth in the ensuing decades. The urban expansion significantly strains current public transport infrastructure, necessitating effective passenger information systems to uphold service quality, alleviate congestion, and improve commuter happiness. PIS solutions provide real-time updates on timetables, delays, and routes, allowing passengers to make educated travel decisions while enhancing transport network efficiency.

• For example, in May 2025, MSRTC introduced 3,000 smart buses integrated with AI to improve passenger safety, comfort, and real-time monitoring, exemplifying the adoption of smart transportation driven by urban commuter demand.

Furthermore, the incorporation of technologies such as artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT) is enhancing PIS capabilities through predictive analytics and adaptive rerouting in response to traffic circumstances. The increasing focus on sustainable urban mobility highlights the necessity for improved Passenger Information Systems to facilitate environmentally friendly and efficient public transportation networks.

Augmentation of cloud-based PIS and mobile integration creates tremendous opportunities

The swift proliferation of cloud-based passenger information systems and seamless mobile integration offers a substantial development opportunity for the worldwide PIS industry. Cloud-based platforms allow transport operators to efficiently grow their services while reducing the necessity for significant initial capital investments in physical infrastructure. The incorporation of mobile applications provides commuters with immediate access to schedules, route modifications, and service interruptions, hence improving convenience and user contentment.

• In March 2024, Thales Group launched AI-driven PIS solutions in congested European urban centres, enhancing real-time analytics and passenger notifications, highlighting the shift towards intelligent, cloud-based systems.

Furthermore, progress in IoT and the extensive deployment of 5G facilitate the creation of low-latency, high-speed connectivity crucial for effective mobile PIS functionalities. This amalgamation of technology provides operators with economical, flexible solutions that markedly enhance the worldwide passenger experience.

Regional Analysis

North America commands the worldwide PIS market in 2024, securing almost 32% of the overall market share. The region's governance is propelled by robust public transit networks, swift integration of innovative technology, and substantial expenditures in intelligent transportation infrastructure. The extensive deployment of 5G networks improves the efficacy of cloud-based PIS and facilitates instantaneous, high-velocity data transmission across buses, subways, and commuter trains. Robust regulatory frameworks prioritise passenger safety and data security, prompting transit operators to incorporate modern Passenger Information Systems with emergency warning functionalities. The region's emphasis on digital transformation, sustainability, and passenger-oriented services guarantees the continuous growth of the PIS industry. Consistent expansion is anticipated as urban transportation requirements drive the modernisation of transit networks.

Key Highlights

• The global passenger information system (PIS) market size was valued at USD 33.6 billion in 2024 and is projected to grow from USD 37.6 billion in 2025 to USD 92.3 billion by 2033, exhibiting a CAGR of 13.5% during the forecast period (2025–2033).
• By Component, the market is segmented into hardware, software, and services. The hardware segment, including display screens (LCD, LED), communication devices, and sensors, dominated the PIS market with a 43.54% share in 2024.
• By Application, the market is segmented into real-time information display, emergency alerts & evacuation, wayfinding & multilingual announcements, predictive ETA & passenger assistance, and advertising & infotainment. Information display systems dominate the PIS market, holding a 28% share in 2024.
• By Transportation Mode, the market is segmented into Rail, Road (bus, BRT), Air (airport displays, wayfinding, flight information), and Sea. The roadways segment leads the PIS market, supported by buses and public road transport usage, with 70% of public transport passengers preferring road travel in 2024.
• Based on region, the global market is segmented into North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa. North America dominates the global market.

Competitive Players

1. Cubic Transportation
2.  Thales
3.  Siemens Mobility
4.  Toshiba
5.  Alstom
6.  Clever Devices
7.  Masabi
8.  Kapsch TrafficCom
9.  Indra Sistemas
10.  Transdev Digital
11.  HBLebocon
12.  INIT
13.  Infineon Technologies
14.  Schaefer Systems
15.  e-PIS Solutions.

Recent Developments

• In June 2025- Cubic Transportation'sfare system upgrade in the Bay Area, Clipper 2.0, faced significant delays. Its mobile and contactless fare integration was postponed to August 2025 following intense regional scrutiny over performance issues.
• In May 2025- while primarily focused on autonomous vehicles, WeRide deployed its Level-4 Robobus fare-charging service in Guangzhou, illustrating deep integration of PIS with autonomous transit operations and signalling growing multi-modal PIS applications.

Segmentation

1. By Component
   1. Hardware (LED/LCDs, speakers, digital signage, control units)
   2. Software (CMS platforms, predictive ETA systems, analytics dashboards)
   3. Services (installation, maintenance, integration, consulting)
2. By Application
   1. Real-time information display
   2. Emergency alerts & evacuation
   3. Wayfinding & multilingual announcements
   4. Predictive ETA & passenger assistance
   5. Advertising & infotainment
3. By Transportation Mode
   1. Rail (metro, commuter, high-speed, light rail)
   2. Road (bus, BRT)
   3. Air (airport displays, wayfinding, flight information)
   4. Sea (ferry terminals, cruise ports)