E-commerce (electronic commerce) is the activity of purchasing and selling things over the Internet or through online services. Mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data gathering systems are all examples of e-commerce technology. Except for shipping and delivery operations, practically all e-commerce sales are conducted over the internet, offering sellers and buyers the convenience and freedom to conduct business at any time and from any location. Because purchasing and selling online is more convenient than traditional sales, B2C e-commerce has become one of the fastest-growing areas in globalisation. Direct sellers, online intermediaries, advertisement-based, community-based, and fee-based e-commerce are the five forms of B2C e-commerce.
During the projection period (2022–2030), the North America B2C E-Commerce market is estimated to reach a valuation of USD 2,289 billion, increasing at a CAGR of 7%. Despite having only 5% of the world's population, the triangle continent of North America contributes to worldwide economic power. In the North American region, one of them is the e-commerce B2C market, which is booming. Customers prefer online purchaases to in-store shopping because of the lower prices. Amazon has the largest market share, albeit it has recently lost ground due to more direct brand sales. Fashion product sales, which comprise garments and footwear, contribute the most to the market.
The North America B2C E-Commerce market share has been classified based on type, application, and region.
The B2C e-commerce market has been segmented into B2C retailers and classifieds based on type. The B2C retailers' type segment is expected to dominate the region’s market, and it is projected to reach USD 7,971 billion by 2030, registering a CAGR of 8% during the forecast period. Over the forecast years, a surge in internet banking and mobile transactions is anticipated to propel the segment.
Secondly, smart city developments and urbanization have led to a westernized lifestyle in emerging economies, transforming purchasing patterns from conventional to online. The increase is ascribed to globalization's ease of doing business, efficient logistics network, and significant demand beyond countries.
The B2C e-commerce market has been segmented into automotive, beauty & personal care, books & stationery, consumer electronics, clothing & footwear, home décor & electronics, sports & leisure, travel & tourism, media & entertainment, information technology, and others based on application. The clothing & footwear application segment is expected to dominate the North American market, and it is projected to reach USD 2,607 billion by 2030, registering a CAGR of 11% during the forecast period.
This is due to the rapid growth of the online fashion sector, which allows merchants and manufacturers to sell their products. Multiple payments and merchandise options, home delivery, and quick returns are all advantages of shopping on fashion websites. With the help of the search system, the user-friendly and straightforward web page interface allows for easy exploration of multiple product types, enhancing the consumer's delight.
Apparel websites eliminated store lines, expanded retailers reach, and allowed consumers with busy schedules to "shop from anywhere." Likewise, virtual dressing rooms, gate delivery, and returns have eliminated the need for transportation or travel, while websites are available for shopping 24 hours a day, seven days a week.
The North America B2C E-Commerce market is expected to reach a valuation of USD 2379 million during the forecast period (2022–2030), growing at a CAGR of 9.25%. Despite possessing only 5% of the world's population, North America's triangular continent contributes to global economic dominance. One of them is the burgeoning e-commerce B2C sector in the North American region. North America has one of the highest rates of internet adoption in the world. North America's market growth has been aided by greater e-commerce adoption and the presence of a robust, developed, and quick logistics infrastructure.
Consumers in the United States are picky about product quality, composition, and pricing, which encourages them to accept international brands and products. With revenue of $599 billion in 2021, the United States is the second largest market for eCommerce, trailing only Japan and China. The B2C eCommerce market in the United States grew by 11% in 2021, contributing to a global growth rate of 29%. B2C eCommerce sales are continuing to rise in the United States. New markets are forming, and established markets have the potential to grow even more. Over the next few years, global growth will continue.
Canadians, who are among the world's most frequent Internet users, have embraced electronic commerce in the face of a severe disruption in retail outlets. In 2021, there were over 27 million eCommerce users in Canada, accounting for 72.5% of the population, with that number predicted to rise to 77.6% in 2025. B2C eCommerce sales in Canada are continuing to rise, both in real terms and as a percentage of overall retail, thanks to an increase in online customers. Internet consumer sales have increased at a much faster rate than traditional retail sales during the last decade. To improve business-to-consumer (B2C) relationships, most Canadian retailers have adopted wireless technology and internet-based systems.
E-Commerce is expected to account for more than half of total sales growth in Mexico by 2025. Mexico's Internet users and online buyers have already increased and are continuing to do so. Cross-Border E-Commerce has also grown in popularity, with nearly two-thirds of Mexican internet shoppers visiting international websites. Over the next five years, B2C E-Commerce sales in Mexico are expected to continue to rise.
Some of the major players in the North American Region (having significant market shares) are listed below:
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