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Police Record Management System Market

Police Record Management System Market: Information by Product (On-premise, Cloud Services), Application (Integrated Court Case Management, Jail Management), and Region — Forecast till 2030

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Market Snapshot

market snapshot
Base Year:
Study Period:
11.4 %
Fastest Growing Market:
Largest Market:
North America

The global police record management system market was valued at USD 424 million in 2021. It is expected to reach USD 1,136 million by 2030, growing at a CAGR of 11.4% during the forecast period (2022–2030). A police record management system is an agency-wide system that allows for the archiving, modification, retention, recovery, storage, and viewing of documents, records, data, or files relevant to law enforcement operations. A record management system comprises the entire life span of records development from conception to completion. These systems also contain tools for managing police enforcement personnel records and other administrative documents. Law enforcement uses these techniques to collect data that may or may not be evidence of criminal activity.

Due to the increased emphasis on community-oriented policing, the market for police record management systems is likely to experience growth. The effectiveness of police agencies in mitigating and coping with criminal situations is enhanced by using a record management system. As a result, demand for record management systems is likely to increase dramatically. In addition, the market demand has been driven by the transformation from old criminal reporting methods to unconventional ways. Also, combining modern technologies such as artificial intelligence (AI) and the Internet of Things (IoT) with law enforcement systems will likely drive the record management system market.

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Market Dynamics 

Global Police Record Management System Market Drivers

Increased Focus on Community-Oriented Policing 

Police agencies and government authorities are using revolutionary technology to strengthen public safety infrastructures due to the escalating crime rate. Police agencies have embraced community-oriented patrolling as a strategic move that allows them to interact directly with communities and enhance the individuals' standard of living. Community-oriented patrolling empowers residents and police officials to form strong cooperation and prevent any future criminality situations by outlining their protection and welfare needs.

In recent years, police agencies have been rapidly adopting community policing strategies to improve the efficacy of the police department in deterring and dealing with criminal situations. This will likely drive the deployment of law enforcement management systems during the forecast period. Due to the greater emphasis on community-oriented policing, law enforcement personnel can quickly solve crimes and convict criminals.

Shift from Traditional Crime Reporting Method

The demand for a record management system is driven by the migration from the Uniform Crime Reporting System (UCRS) to the National Incident-Based Reporting System (NIBRS). NIBRS provides more information about a crime than UCRS. This gives law enforcement authorities more data, contributing to more efficient policing, and helps put individual criminal episodes into perspective, potentially leading to more arrests and prosecutions. This includes creating systems that make it easier for officers to use NIBRS by streamlining the data process by pre-populating fields for record management system vendors. For instance, the RMS software may be set up to identify the proper NIBRS category based on the violation automatically, and NIBRS compliance validation is included to ensure that a report matches the submission guidelines.

In addition to federal regulations, this entails collaborating with state-level entities to achieve state-mandated NIBRS criteria. Record management system vendors are making it easier for police officers to utilize their platforms by removing the requirement for a laptop in many circumstances. They can use these technologies on a mobile device like a tablet or smartphone, such as RMS mobile versions and voice transcription. Sound recordings, videos, and images are other data sources that can be used. As a result, more detailed reports and better investigative analyses are produced.

The record management system collects a vast amount of valuable data intended to assist police agencies in better understanding and responding to crime in their communities. While the extra information supplied by NIBRS aids this effort, there is still a requirement to link various systems to those data sets. RMS vendors and other integration solutions have built platforms that let agencies handle massive databases and connect more efficiently, increasing the justice ecosystem. Business process engineering shared processes and data-flow mapping makes this integration feasible inside the same agency or across countries.

Global Police Record Management System Market Restraint

Government Regulations and Compliances

Intelligence and security are top priorities for police authorities around the world. Police authorities can use intelligence to solve crimes more effectively, while security guarantees that sensitive information does not slip away. Monitoring by police agencies aids in gathering vast data about crimes or illegal activities before they happen, which aids in establishing the crime's existence.

Since this system is used for maintaining personal details and assisting police departments in the inquiry, recognition, or litigation of criminal offenses, law enforcement management software vendors must abide by government compliance requirements and legislation, such as Criminal Justice Information Services (CJIS) in the United States and the General Data Protection Regulation (GDPR) in Europe, to provide a management framework for securing vital information. Thus, software or system suppliers' failure to comply with regional government compliance requirements and standards will likely limit market growth over the forecast period.

Global Police Record Management System Market Opportunities

Integration of Artificial Intelligence and Machine Learning

Integrating emerging technologies such as machine learning (ML) and artificial intelligence (AI) renders law enforcement smarter by allowing it to optimize, formalize, automate, and digitalize a wide range of functions that trained human professionals to perform. Humans dwell in a data-driven society. As more agencies implement digital solutions such as smart sensors, license plate scanners, body cameras, and augmented reality, agencies will undoubtedly acquire more data daily than they have in their analog history. The ability to effectively and quickly access these massive amounts of information to facilitate prosecutions and legal actions is critical to the viability of future law enforcement efforts. However, even if someone spent their entire life looking, these mounds of data are too large for any human to sort through.

Machine learning (ML) and artificial intelligence (AI) will be significant in future investigations to acquire accurate understanding. AI is already proving its worth across the globe, assisting police in England in analyzing CCTV footage, Indian officials in finding 3,000 lost individuals in 4 days, and the Dutch in finding potential clues in stale cases. AI might help police agencies discover vital locations, find key links between culprits, and uncover other insights buried in a volume of information by analyzing databases of records, sensor feeds, and trends, driving the demand for a police record management system.


Segmental Analysis of the Global Police Record Management System Market

The global police record management systems market is segmented into product, application, and region.

Product-wise, the global police record management system market is segmented into On-premise and Cloud Services.

On-premises is the dominant segment and is estimated to grow at a CAGR of 10.7% during the forecast period. An on-premises record management system is installed and operates on computers on the user's or agency's premises, rather than at a remote location like a cloud or server farm. An on-premise RMS is a data storage and management program that allows law enforcement agencies to store, manage, analyze, and monitor electronic files and folders on data servers on the agency's premises. Thus, the shifting trend towards cloud-based services owing to additional benefits over on-premises software will likely slow down the growth of on-premise record management systems over the forecast period.

Cloud services are the second-largest segment. Over the last few years, the software sector has seen an increasing tendency towards cloud-based software over conventional on-premises software, speeding up the trend. In 2020, around 70% of business customers considered making new or additional conversions from on-premises to cloud-based applications. Thus, the shifting trend towards cloud-based services owing to other benefits over on-premises software is likely to drive the growth of cloud services over the forecast period.

Application-wise, the global police record management system market is segmented into Integrated Court Case Management, Jail Management, and Law Enforcement.

Law Enforcement is the dominant segment and is estimated to grow at a CAGR of 11.2% during the forecast period. Law enforcement is the action of government officials who work together to execute the law by identifying, preventing, rehabilitating, or punishing persons who break society's rules and standards. Most police records management systems (RMS) are built to document criminal incidences in compliance reports. Without electronic RMS, law enforcement organizations cannot comply with incident report systems in today's world. Therefore, the growing adoption of police record management systems due to growing criminal activities across law enforcement agencies globally is likely to drive the market growth during the forecast period.

Integrated Court Case Management is the fastest growing segment. Integrated court case management offers advantages as follows:

  • Work with experts that can translate complicated legal processes and procedures into simple technology solutions.
  • Expert consultation and paperwork on-site design and architecture guarantee that the ecosystem is safe and operates well.

As it is also a cloud-based solution, adopting an integrated court case system will likely grow over the forecast period.


Regional Analysis of the Global Police Record Management System Market

Region-wise, the global police record management system market is segmented into North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa.

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North America Exceeds the Rest of the World

North America holds the largest market share and is estimated to grow at a CAGR of 11.2% during the forecast period. This is attributable to prominent companies like Axon, Oracle, IBM, and others. Given the robust economy and government assistance, the US has been at the forefront of technology acceptance. Additionally, most safe city projects in North America are in the US. These projects are funded by the government and spurred by adopting law enforcement technology solutions as counter activities against the law. The demand for cheaper, safer, and better-fragmented security solutions has encouraged the use of law enforcement systems. Regional organizations are considering strategic agreements and acquisitions to obtain market momentum and enhance their business position.

Europe is estimated to reach an expected value of USD 256 million by 2030, growing at a CAGR of 9.3%. One of the primary aspects of the European political system is that law enforcement is constitutionally vested entirely in the states. Law enforcement in Germany works under three central departments: local agencies, state agencies, and federal agencies. Law enforcement is organized differently in each legal system in the United Kingdom: Scotland, Northern Ireland, and England and Wales. In Italy, law enforcement is solely the state's responsibility, implying that policing is centralized at the national level. Multiple police forces make up the Italian law enforcement system.

The Carabinieri, or national gendarmerie, and the Polizia di Stato, or federal civil police, are the two principal police agencies in the country. The third is the Guardia di Finanza, a militarized police organization in charge of financial crime, smuggling, and illegal drug trafficking, among other things. The primary forces are handled and coordinated on a provincial level by the Questor (the local chief of police) by the Prefetto, the government's regional representative. Therefore, increased focus on community-based patrolling to maintain strict law and order across the European Union is likely driving the police record management system market across the EU.

Asia-Pacific is the fastest-growing region. Cybercrime is prevalent in Asia-Pacific since the region has many vulnerable technology users who are often ideal targets for attackers. APAC has seen robust economic development, political upheavals, and social shifts in the last five years. Due to the complexity of cybercrime, economies like Singapore, China, and Japan, have implemented new national cybersecurity regulations. As a growing economy, Asia-Pacific is seeing rapid changes in the acceptance and adoption of innovations supported by infrastructure provision.

The Asia-Pacific law enforcement software market has enormous potential, and software firms can use it to expand into the region. Due to central and local governments' vast populations and efforts to minimize reaction times in times of emergency for community safety departments, Asian countries such as China and India could become key prospects for solution providers. South Korea, Japan, China, India, and the rest of Asia-Pacific are among the region's biggest economies. These are technology-driven economies that present significant prospects for law enforcement software developers.


Competitive Landscape 

Key players in the global police record management system market include Spillman Technologies, IBM, eFORCE Software, Column Case Management, Hexagon Safety and Infrastructure, Axon, Mark 43, Rapid Deploy, Accenture, AccessData, Central Square, Hyland, PoliceOne, Nuance Communications, Palantir Technologies, Omnigo Software, Azure, AWS, and Oracle.


Recent developments by Key Players

  • May 2022 - Motorola Solutions acquired Videotec S.p.A, a global provider of ruggedized video security solutions based in Italy. Videotec's fixed and Pan, Tilt, and Zoom (PTZ) cameras are built to withstand the harsh conditions and hazardous environments found in critical infrastructures, such as ports, energy, and transportation, where video security is vital.
  • May 2022 - IBM signed a strategic collaboration agreement with Amazon Web Services, Inc (AWS), with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) on AWS.


Global Police Record Management System Market: Segmentation

By Product

  • On-premise 
  • Cloud Services 

By Application

  • Integrated Court Case Management
  • Jail Management
  • Law Enforcement 

By Regions

  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • The Middle East and Africa
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