Team Collaboration Software Market

Market Overview

The global team collaboration software market size was valued at USD 12,490 million in 2021. It is expected to reach USD 39,041 million by 2030, growing at a CAGR of 13.5% during the forecast period (2022-2030). 

Team collaboration software includes instant chat, file/document, and screen sharing. These programs are widely utilized in almost all businesses to assist employees in separating work-related conversations from personal chats, which increases productivity and enables an organization to run openly. Video and audio calls have replaced text messages in many teams' communication programs. Additionally, many team collaboration tools are a component of sizable collaboration platforms that combine a variety of other business applications. On the cloud, team members may communicate with one another from any location, fostering innovation and advancing work to increase revenue and business expansion.

Software for team collaboration enables cross-continental team cooperation, promoting organizational communication transparency. The market for team collaboration software is also driven by the demand for collaborative platforms that increase workflow efficiencies. Other factors anticipated to contribute to the market growth for team collaboration software include the rising trend of cloud-based Software as a Service, the COVID-19 pandemic-related shift toward virtual businesses, and the increasing demand for team collaboration software to lower administration and maintenance costs. However, a lack of IT infrastructure in emerging nations may impede market expansion.

Market Dynamics

Global Team Collaboration Software Market Drivers

The Increasing Deployment of Cloud-Based SaaS and Transition Towards Virtual Business

Software services are essential in the global workplace's evolution. Globalization and digitization are the initiatives driving the rapid spread of the Software as a Service (SaaS) paradigm. SaaS-based solutions saw significant adoption in 2019–2020 due to the disruption of daily business operations caused by the coronavirus. As a result, in the following years, cloud-based SaaS models are anticipated to fuel market expansion. Players are developing innovative teamwork tools to increase adoption rates. For instance, Sike Insights introduced the Kona bot for Slack in 2020. The artificial intelligence built into the Kona bot enables businesses better to understand team members' preferred communication and working methods. Kona observes how individuals interact as they work together and gives company executives advice on handling upcoming interactions.

Additionally, organizations utilize team collaboration software primarily to increase efficiency among staff members who don't always share office space and operate in different offices. Online workspaces made possible by collaborative technology enable company employees to share documents and data. Due to trends in remote work and freelancing, there is a greater need for team collaboration software. As a result of international government laws forcing corporate leaders to use collaborative platforms, such as work-from-home mandates, team collaboration software has benefited throughout the pandemic. To mitigate the poor revenue growth, most industries sought technological solutions. Due to collaboration platforms, smart workplaces also had great products, which helped the sector expand.

Global Team Collaboration Software Market Restraints

Inadequate IT Infrastructure in Growing Regions

The market for team collaboration is constrained by legacy infrastructure since scaling current infrastructures costs money. Developing nations with meager development budgets could impede market expansion. Most collaborative Software demands high connectivity; therefore, the need for sophisticated systems is a financial challenge for SMEs in developing nations. The market's growth is also anticipated to be hampered by team collaboration software's expensive deployment costs. Additionally, a lack of qualified and technical people to implement or operate sophisticated team collaboration tools is anticipated to restrain market expansion.

Global Team Collaboration Software Market Opportunities

The Incorporation of Advanced Technologies

Workforce analytics software can comprehend spoken and written human language thanks to natural language processing (NLP), a subfield of artificial intelligence. For instance, chatbots for recruiting make it easier to communicate with candidates early on, from requesting a CV and contact information to asking about their knowledge, skills, and experience during the screening process. It is anticipated that human recruiter interviews will also be scheduled. Integrating AI and NLP with team collaboration software makes it possible to automate resume matching and speed up screening by finding applicants with the best abilities and education. This is likely to open up lucrative market potential.

Regional Analysis

The region-wise section of the global team collaboration software market includes North America, Europe, Asia-Pacific, and LAMEA.

The Asia Pacific and North America will likely lead the regional market

The Asia Pacific will plausibly command the market while expanding at a CAGR of 18.12%. Many regional companies have now adopted cloud-based Team Collaboration Software to boost worker productivity and company success. Future growth of cloud-enabled team collaboration software is projected to be facilitated by developing a solid IT infrastructure. Numerous SMEs, giant corporations, and start-up businesses operate in Asia-Pacific. Since advanced team communication software is less expensive than on-premise workforce analytics, these start-ups choose it.

Because of the growing popularity of e-commerce websites, the rise in the quantity of relevant talent, the emergence of start-ups, and the service industry in Asia-Pacific, there will be an increase in the adoption of cloud-enabled team collaboration software. Additionally, several team collaboration software providers with a significant customer base in North America are growing their operations throughout Asia-Pacific, opening up lucrative market potential.

North America is forecasted to have a shareholding of USD 11,068 million, growing at a CAGR of 9.75%. To stay competitive in the market, companies in North America have implemented team collaboration software. Cloud team collaboration software has experienced rapid growth and is anticipated to maintain its leadership in North America. Businesses in this region are switching from on-premise to cloud-enabled workforce analytics due to the low deployment and maintenance cost, which drives the market's growth.

The market for team collaboration software in North America is also anticipated to develop due to such Software's accessibility on portable devices like smartphones and tablets. Adopting technologies like AI, cloud, big data, and analytics is prevalent in North America. The region's market is expanding due to ongoing technological developments, the presence of numerous team collaboration software providers, and the availability of highly skilled technical resources.

Segmental Analysis

The global team collaboration software market is analyzed across the component, deployment, software type, industry vertical, and region.

On the Basis of Component

Per the component, the fragments are Software and service.

The software section will likely expand at a CAGR of 12.3% and hold the largest market share. People can communicate in real-time using team collaboration software as a tool or platform. Organizations are increasingly using team collaboration software to give workers various tools to increase productivity and efficiency. Collaboration software is becoming the nucleus of the digitally enhanced office in an era of remote and mobile workers. Collaboration tools are a crucial component of the technological stack as trends like remote work and freelancing gain popularity.

The service section will hold the second-largest share. Services like Microsoft Teams and Slack offer connectors with bots that can automatically assign work and check in on employees. Teams can brainstorm in real-time on virtual whiteboards available for various enterprises, such as Cisco Webex. Zoom and 88 meeting spaces provide hand-raising and inline translation features to maintain global connectivity. The team collaboration software market is growing due to the favorable effects of such service diversification.

On the Basis of Deployment

Per the deployment, the fragments are on-premise and cloud.

The cloud section will plausibly grow at a CAGR of 14.52% and hold the largest share. The main element influencing Communication and Coordination and certain large-scale enterprises to use cloud-based team collaboration software models is a paradigm shift in deployment methods from on-premise to cloud-based models. Mid-sized institutions may use cloud-based team collaboration software because it has low maintenance requirements and does not require any upfront cash. Enterprises benefit from better control over remote access to various software platforms and information thanks to cloud-based team collaboration tools.

The on-premise section will hold the second-largest share. The on-premise deployment option for team collaboration software enables software installation. It permits applications to function on equipment in an organization's premises rather than any remote facility, like server space or the cloud. Additionally, the on-premise deployment mode helps conferences even though it requires a sizable expenditure to implement and necessitates businesses to buy connected servers and system management software.

On the Basis of Software Type

Per the software type, the fragments are conferencing, communication & coordination.

The conferencing section will likely expand at a CAGR of 15.1% and hold the largest market share. Globalization of the workforce is expected to accelerate small and large businesses' large-scale adoption of team collaboration software. When teams are massive, sophisticated, and geographically dispersed at the enterprise level, it's effortless for someone to overlook an email or forget to invite a remote team member to a meeting. The likelihood that someone will miss an important update is decreased thanks to collaboration technologies, which enable team members to keep in closer contact throughout a project.

The communication & coordination section will hold the second-largest share. The coronavirus pandemic, which spurred the need for work-from-home requirements, has boosted the demand for collaborative work products and the amount of time the workforce spends in team-related activities. Everything successful in a business revolves around effective communication; therefore, team communication aids in goal achievement, and coordination lessens monotonous work. This has had a substantial positive impact on the market's growth.

On the Basis of Industry Vertical

Per the industry vertical, the categories include BFSI, manufacturing, healthcare, IT & telecommunications, retail & E-commerce, government & defense, media & entertainment, education, and others.

The IT & telecommunication section will have the largest share, growing at a CAGR of 8.81%. Due to its dominance in the software industry, the IT and telecoms sector has boosted the usage of collaboration technology. Due to the varied locations of its customers and staff, the IT and telecoms industry has seen a high adoption rate of team collaboration software. As a result of the pandemic, remote work has become a crucial factor in the market's expansion. A few other aspects that contribute to the market's growth include the need for improved team communication and the facilitation of effective coordination.

The BFSI section will hold the second-largest share. Business and human resource (HR) goals are synchronized by BFSI organizations using team collaboration software through collaboration analytics, which gauges employee productivity and values. The demand for global team collaboration software in the banking, finance, and insurance sectors is primarily driven by the need to source and manage an ever-increasing sophisticated worldwide workforce efficiently. Team collaboration platforms aim to create engaging customer experiences by reducing customer contact, providing real-time help, and increasing customer satisfaction.

Recent Developments

• In 2022, Cisco and General Dynamics Information Technology strengthened their partnership to offer Cisco Private 5G services to various federal entities.
• In 2022, Microsoft Corporation introduced Reflect, a new feature of Microsoft Teams. This feature can help people better understand and control their emotions and those of their peers.