Global Network Operations Center (NOC) as a Service Market Revenue Grows at a CAGR of 10.2%

Introduction

Straits Research published a report, “Network Operations Center (NOC) as a Service Market Size & Outlook, 2026–2034.” According to the study, the market size is valued at USD 3.67 billion in 2025 and is projected to expand to USD 8.83 billion by 2034, registering a compound annual growth rate (CAGR) of 10.2%.

Market Dynamics

The NOC as a Service Market is fueled by the increasing use of remote network monitoring, cloud-based infrastructure monitoring, and business demand for 24/7 operational visibility across all industries. The proliferation of hybrid and multi-cloud models has introduced substantial complexity into the network, compelling enterprises to outsource NOC capabilities to expert service providers for enhanced uptime and accelerated incident resolution.

The market is also driven by the growth of managed service providers (MSPs) and telecom operators implementing NOC-as-a-Service models to ensure greater scalability, service reliability, and proactive monitoring abilities. Increased focus on integrating cybersecurity aspects into NOC solutions and the growing presence of AI-driven predictive analytics are revolutionizing network management approaches. Also, growing enterprise digitization across industries like BFSI, healthcare, and manufacturing, as well as regulatory compliance demands around uptime and data integrity, are driving compelling growth prospects within the market.

Market Highlights

• Segmental Leadership: Shared NOC Support holds the largest market share of over 41.72%, while Remote Monitoring and Management (RMM) Tools are projected to record the fastest CAGR of 10.96% during the forecast period.
• Service Model Outlook: The Proactive NOC Services segment is expected to witness the highest CAGR of 10.72%, driven by the increasing adoption of predictive network management solutions.
• End-Use Industry: The IT and Telecom segment is estimated to register the fastest CAGR growth of 10.84%, owing to the rising demand for uninterrupted digital infrastructure.
• Regional Insights: North America dominates the market with a revenue share of 36.15%, supported by advanced IT infrastructure, strong cloud penetration, and the presence of major managed service providers.

Competitive Players

1. IBM Corporation
2. Cisco Systems, Inc.
3. Hewlett Packard Enterprise (HPE)
4. Tata Communications Limited
5. Wipro
6. Infosys 
7. Accenture PLC
8. AT&T Business
9. NTT Ltd.
10. Orange Business Services
11. Tech Mahindra Limited
12. DXC Technology
13. Cognizant Technology Solutions
14. Fujitsu
15. Huawei Technologies Co., Ltd.
16. Verizon Business Group
17. Capgemini SE
18. Lumen Technologies, Inc
19. HCLTech
20. TCS
21. Others

Recent Developments

August 2025: Mission Control NOC announced new partner-focused enhancements, including volume discounts on Dispatch services, a referral program, and upcoming integrations for SuperOPS PSA and calendar booking. These updates reflect a continued convergence between NOC operations and partner ecosystem workflows.

Segmentation

1. By Support model (2022-2034)
   1. Shared NOC Support
   2. Hybrid NOC Support 
   3. Dedicated NOC Support
   4. Designated NOC Support
2. By Technology (2022-2034)
   1. Network Monitoring Tools
   2. Remote Monitoring and Management (RMM) Tools
   3. Ticketing Tools
   4. Communication And Escalation Tools
3. By Service Model (2022-2034)
   1. Proactive NOC Services
   2. Reactive NOC Services
4. By End-Use Industry (2022-2034)
   1. BFSI
   2. Healthcare
   3. IT and Telecom
   4. Manufacturing
   5. E-commerce
   6. Energy and Utilities
   7. Government and Defense