Network Operations Center (NOC) as a Service Market Size & Outlook, 2026-2034

Network Operations Center (NOC) as a Service Market Overview

The global network operations center (NOC) as a service market size is valued at USD 3.67 billion in 2025 and is estimated to reach USD 8.83 billion by 2034, growing at a CAGR of 10.2% during the forecast period. Consistent growth of the market is supported by the rising adoption of cloud-based infrastructure, remote monitoring, and AI-driven automation, which enhance real-time network visibility, minimize downtime, and enable enterprises to efficiently manage an increasingly complex IT environment.

Key Market Trends & Insights

• North America dominated the market with a revenue share of 36.15% in 2025.
• Asia Pacific is anticipated to grow at the fastest CAGR of 11.04% during the forecast period.
• Based on the support model, the Shared NOC Support segment held the highest market share of 41.72% in 2025.
• By technology, the Remote Monitoring and Management (RMM) Tools segment is estimated to register the fastest CAGR growth of 10.96%.
• Based on the service model, the Proactive NOC Services segment dominated the market in 2025.
• By end-use industry, the IT and Telecom segment is estimated to register the fastest CAGR growth of 10.84%.
• The U.S. dominates the Network Operations Center (NOC) as a Service Market, valued at USD 1.38 billion in 2024 and projected to reach USD 1.54 billion in 2025.

Table: U.S Fertility Services Market Size (USD Million)

Source: Straits Research

Market Size & Forecast

• 2025 Market Size: USD 3.67 billion
• 2034 Projected Market Size: USD 8.83 billion
• CAGR (2026-2034): 10.2%
• Dominating Region: North America
• Fastest-Growing Region: Asia Pacific

The global network operations center (NOC) as a service market involves an integrated suite of managed network monitoring and operational support solutions aimed at maintaining constant performance, uptime, and security of enterprise IT infrastructure. These services are provided through different support models such as shared, hybrid, dedicated, and designated NOC support, serving the unique operational requirements of organizations. NOCaaS solutions utilize cutting-edge technologies like network monitoring tools, remote monitoring and management (RMM) software, ticketing systems, and communication and escalation tools to automate incident detection and resolution. Depending on the service model, providers provide proactive and reactive NOC services, bringing together automation and analytics for predictive analysis and speedy fault remediation. In addition, NOCaaS offerings benefit multiple end-use industries like IT and telecom, BFSI, healthcare, manufacturing, e-commerce, energy and utilities, and government and defense, providing scalable, tech-enabled network management services across international markets.

Latest Market Trends

Transition from Reactive Support to Predictive Network Intelligence

Network operations center (NOC) services are evolving from traditional, reactive fault management to predictive, self-healing network intelligence. Until recently, NOCs predominantly responded to alarms only after system crashes had occurred, resulting in extended downtime and productivity losses. Today, predictive maintenance is facilitated by AI-driven analytics and machine learning algorithms, which enable the detection and averted prevention of potential interruptions prior to affecting network performance. This shift to proactive intelligence allows for organizations to achieve improved uptime, optimized bandwidth usage, and faster problem resolution. Service providers that have adopted predictive NOC models have seen significant reductions in incident rate and mean time to recovery (MTTR) and emphasize an essential move towards automation-driven resilience.

Greater NOCaaS Adoption Across Cloud and Hybrid IT Infrastructure

As companies embrace hybrid and multi-cloud infrastructure, NOCaaS solutions are expanding to deal with more intricate network architectures. NOC activities were previously trapped inside on-premises networks with limited visibility for remote assets. Modern NOCaaS platforms of today provide single-pane-of-glass dashboards that can monitor cloud, data center, and edge infrastructures concurrently. This integration provides end-to-end operations visibility and scalability with reduced administrative overhead. The deployment of hybrid NOC architectures allows organizations to provide consistent performance across public, private, and edge networks facilitating the growing need for seamless, cross-environment connectivity in digital companies.

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Market Drivers

Increased Business Depend on 24/7 Network Accessibility

Seamless digital performance is mission-critical in this hyperconnected economy for organizations across industries such as BFSI, healthcare, telecom, and e-commerce. Downtime does not remain an option for businesses anymore as even minutes of network outages could lead to financial losses, brand loss, and customer loss. Consequently, companies are spending heavily on outsourced Network Operations Center as a Service (NOCaaS) technology solution that ensure around-the-clock uptime via real-time monitoring, fault detection, and automated recovery. This dependence on unintermittent connectivity is one of the key factors fueling the demand for scale-out and fault-tolerant NOCaaS platforms across the world.

Market Restraints

Data Sovereignty and Cross-Border Compliance Challenges

The major restraints in the network operations center (NOC) as a service market is the increasing trend of concern over data sovereignty and cross-border compliance. Various nations including members of the European Union under the General Data Protection Regulation (GDPR) and India via the Digital Personal Data Protection Act (DPDPA) 2023 have enacted stringent laws for where and how sensitive network information can be stored or processed. As NOCaaS usually entails remote management of worldwide IT resources via cloud infrastructure, service providers have trouble complying with heterogeneous regional data residency regulations. Such compliance fragmentation restricts the scalability of worldwide NOC operations and inhibits providers from delivering seamless, cross-border-managed services.

Market Opportunities

Growing Need for 24/7 Managed Network Visibility Across Industries

The growth in demand for untainted network uptime and performance monitoring is building tremendous opportunities for Network Operations Center (NOC) as a Service providers. With digital infrastructure becoming increasingly dependent on global enterprises for their core operations, demand for real-time network monitoring, predictive alerting, and uninterrupted uptime guarantee has increased manifold. Industries such as BFSI, e-commerce, and healthcare are actively seeking outsourced NOC frameworks to maintain uninterrupted service delivery and protect against costly outages. This growing reliance on round-the-clock managed visibility is positioning NOCaaS as a strategic enabler of business continuity and operational reliability.

Regional Analysis

The North American market was the leader in 2025 with a 36.15% share in the market. The market dominance is heavily driven by the high density of managed service providers, superior IT infrastructure, and rapid enterprise digitalization. The worldwide adoption of cloud and hybrid IT infrastructure in domains such as BFSI, healthcare, and e-commerce has fueled the deployment of outsourced NOC infrastructures. Additionally, North American companies are more and more concentrating on zero-downtime activities, security monitoring, and automatic alerting, which has further amplified the demand for proactive NOCaaS offerings. The region's matured outsourcing environment and its early upgradation to remote network management platforms also continue to reinforce its leadership in the market.

The United States NOC as a Service market growth is fueled by the robust move towards automation-driven network operations and the demand for scalable monitoring solutions on large distributed enterprises. As organizations race to modernize their IT environments, the need for outsourced NOC solutions that can align with cloud and edge infrastructures is increasing exponentially. Top U.S.-based managed service providers are expanding partnership with NOCaaS providers to provide faster response times, predictive maintenance, and more visibility into incidents. Also, the country's growing emphasis on business continuity planning and remote infrastructure management has positioned the U.S. as a leading hub for innovation in NOC outsourcing models.

Asia Pacific Market Insights

Asia Pacific is emerging as the fastest-growing region, with an estimated 11.04% CAGR in 2026–2034. Growing IT modernization, heightened digital interconnectivity, and increasing investments in data centers and cloud services are driving the demand for advanced network management solutions. India, Singapore, and Indonesia are becoming hotspots for global businesses outsourcing NOC services based on cost-effectiveness, technical capabilities, and expanded managed service ecosystems. At the same time, Japan and South Korea are seeing increased AI-based monitoring platform and real-time analytics uptake to improve network resilience. Digital infrastructure expansion and enterprise-led network transformation initiatives are also driving the region's growth path.

India's NOC as a Service market is growing at a fast clip, aided by the country's robust managed services sector and an increasing number of technology-enabled enterprises. The growth of startups and small and medium businesses looking for low-cost yet reliable network management solutions is driving local demand for shared and hybrid NOC support models. Top Indian IT service providers are now even more actively reselling white-label NOCaaS platforms to international customers, facilitating worldwide 24/7 monitoring coverage. Furthermore, the growth of Tier II and Tier III data centers in the nation is creating new prospects for NOC outsourcing, and India has thus emerged as one among the most dynamic growth hubs in the global NOC as a Service market.

Regional Market share (%) in 2025

Source: Straits Research

Europe Market Insights

Europe is witnessing steady growth in the NOC as a Service market, driven by faster enterprise cloud migration, better data protection regulations, and the demand for real-time network visibility. Enterprises across industries like manufacturing, BFSI, and retail are rapidly turning to outsourced NOC models to handle hybrid IT infrastructure and reduce downtime. In addition, the increasing use of automation and AI for pre-emptive fault detection has improved service quality and operational reliability. The well-developed MSP ecosystem across the region, along with strict compliance regulations such as GDPR, continues to push European businesses towards secure, scalable, and fully managed network operation solutions.

Germany's NOC as a Service market growth is driven by the nation's huge Industry 4.0 and connected infrastructure adoption in industrial and enterprise settings. The rising employment of IoT-based systems and smart factory environments is creating a robust demand for network monitoring on an ongoing basis and predictive analytics. Top German managed service providers are concentrating on bringing AI-powered alert management, dynamic threat detection, and multi-layered automation together in order to ensure operational uptime in mission-critical networks. Also, increased uptake of multi-cloud architectures by corporate organizations as well as government modernization initiatives, is further solidifying Germany's position as one of Europe's most sophisticated NOCaaS markets.

Latin America Market Insights

The Latin American NOC as a Service market is growing very fast with spurts in digitalization across telecom, fintech, and logistics sectors. Brazil, Mexico, and Chile are seeing greater demand for outsourced network monitoring and analytics in response to growing data traffic and cybersecurity risks. Regional providers are investing in AI-driven dashboards and multi-tenant NOC architectures to provide cost-effective, real-time monitoring to local and global customers. Furthermore, the region's increasing 5G rollouts and new hyperscale data center establishment are driving additional market penetration of NOCaaS solutions.

Brazil's NOC as a Service market is progressing with robust enterprise cloud adoption and Brazil's growing managed service provider ecosystem. As companies move from reactive to predictive maintenance approaches, regional NOC operators are increasingly implementing automated fault resolution and performance analytics solutions. IT firms in Brazil are also forging alliances with international NOCaaS providers for 24/7 monitoring and security event handling across distributed infrastructures. Also, growing government investment in smart city and broadband infrastructure extension initiatives is offering new avenues for outsourced network management, reinforcing Brazil's dominance in the NOCaaS market in Latin America.

Middle East and Africa Market Insights

The Middle East and Africa region is experiencing rapid growth of the NOC as a Service market due to business continuity and secure remote monitoring as top priorities from enterprises. Cloud service growth, combined with continued investments in local data centers, is fueling the need for sophisticated network operation outsourcing. Top telecom and IT players across the Gulf are implementing AI-powered NOC platforms that integrate predictive maintenance, automated escalation processes, and SLA-based performance monitoring. This move towards smarter network management is enabling organizations to lower operational risk while ensuring maximum uptime.

The UAE NOC as a Service market is growing rapidly as enterprises pursue full-stack network visibility and AI-led operational efficiency. Local MSPs are introducing unified NOC and SOC integration models to manage both performance and security in real time. Dubai’s technology-driven ecosystem and Abu Dhabi’s focus on smart government infrastructure are generating demand for continuous monitoring across public networks and enterprise environments. In addition, collaborations between regional IT companies and global service integrators are improving service delivery levels, making the UAE a regional hotbed of innovation for next-gen NOCaaS solutions.

Support Model Insights

The Shared NOC Support segment led the market with a revenue base of 41.72% in 2025. It is economical, scalable, and adaptable, making it a preference of managed service providers (MSPs) and small and medium-sized businesses (SMEs). Shared NOC solutions allow businesses to tap into expert-level 24/7 monitoring and incident response capabilities without having a full team on premises, eliminating substantial operational expense while maintaining uptime consistency and network stability.

The Hybrid NOC Support segment would expand at the highest CAGR of approximately 10.94% across the forecast period. Growing usage of hybrid IT infrastructure blending on-premises, cloud, and edge networks has created demand for hybrid support models that provide both centralized monitoring and on-site control.

By Support Model Market Share (%), 2025

Source: Straits Research

Technology Insights

The Network Monitoring Tools segment captured the largest market share at 38.54% revenue in 2025. The market growth is driven primarily by increasing complexity of enterprise networks, as well as the need for real-time visibility into the performance of the infrastructure.

The Remote Monitoring and Management (RMM) Tools segment is likely to be the fastest growing, registering a predicted CAGR of around 10.96% during the forecast period. The growth is on account of the increased adoption of remote and scattered IT infrastructures with increased deployment, wherein centralized monitoring and automated patching have become critical to operational efficiency.

Service Model Insights

The Proactive NOC Services segment led the market in 2025. This leadership is driven by increasing enterprise emphasis on preventive maintenance, real-time monitoring of performance, and predictive analytics to minimize network downtime and enhance service reliability.

will witness the highest growth over the forecast period. This growth is fueled by the increasing base of small- and mid-sized businesses that use cost-saving reactive NOC models for event-based support and cost-effective troubleshooting.

End-Use Industry Insights

The Telecom and IT segment is expected to advance at the highest compound annual growth rate of 10.84%, fueled by growing network complexity of communication networks worldwide and the growing need for seamless connectivity. As telecom operators and IT service providers roll out their infrastructure in cloud, 5G, and data center environments, they are increasingly embracing NOC as a Service (NOCaaS) to monitor performance in real-time, automate incident response, and manage faults.

Competitive Landscape

The global network operations center (NOC) as a service market is fragmented with traditional technology vendors and specialized managed service providers. Leaders are emphasizing the adoption of AI, predictive analytics, and automation to improve the effectiveness of service delivery, reduce downtime, and provide better customer experience. Strategic alliances, buyouts, and new services are typical strategies followed to enhance market share and expand geographical reach.

Fujitsu, IBM Corporation, Infosys and several other companies are some of the prominent market players. The companies have continually been investing in next-generation NOC architectures with proactive monitoring, real-time alert management, and integration of cybersecurity. They are also enhancing their services with hybrid cloud management features and AI-based infrastructure intelligence to meet changing enterprise and managed service provider needs. These innovations are fueling competition, powering relentless innovation, and defining the future trajectory of the world NOC as a Service market.

Expert Systems Holdings: An emerging market player

Expert Systems Holdings, a Hong Kong-based IT solutions provider, has expanded its managed services portfolio to include an AI-driven NOC and SOC.

• In April 2025, Expert Systems Holdings launched the new network operations center in Guangzhou to deliver 24/7 monitoring and infrastructure support for clients across the Asia-Pacific region

Thus, Expert Systems emerged as a notable player in the global NOC as a Service market, leveraging regional delivery infrastructure and AI-enabled operations to cater to enterprises seeking outsourced network intelligence.

List of key players in Network Operations Center (NOC) as a Service Market

1. IBM Corporation
2. Cisco Systems, Inc.
3. Hewlett Packard Enterprise (HPE)
4. Tata Communications Limited
5. Wipro
6. Infosys
7. Accenture PLC
8. AT&T Business
9. NTT Ltd.
10. Orange Business Services
11. Tech Mahindra Limited
12. DXC Technology
13. Cognizant Technology Solutions
14. Fujitsu
15. Huawei Technologies Co., Ltd.
16. Verizon Business Group
17. Capgemini SE
18. Lumen Technologies, Inc
19. HCLTech
20. TCS
21. Others

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Strategic Initiatives

• August 2025: Mission Control NOCannounced new partner-focused enhancements, including volume discounts on Dispatch services, a referral program, and upcoming integrations for SuperOPS PSA and calendar booking. These updates reflect a continued convergence between NOC operations and partner ecosystem workflows.
• June 2025: ConnectWiselaunched PSA powered by Asio with the new ConnectWise Pro packaging, unifying PSA and RMM data and introducing embedded automation and AI features that streamline ticketing and service delivery for NOC-adjacent operations in MSP environments.
• April 2025: Kaseya launched its new “NOC Services” channel offering enabling MSPs to scale endpoint monitoring and management with a full 24×7 NOC backed model.
• January 2025: Netrio (USA) reported supporting over 100,000+ IT assets and managing 50,000+ incidents per month through its NOC-as-a-Service platform, demonstrating scale in operational delivery.