Customer Loyalty Management Software Market Size, Share & Trends Analysis Report By Deployment (On-Premise, Cloud), By Enterprise Size (Large Enterprises, SMEs), By Operator (B2B, B2C), By Solution (Channel Loyalty, Customer Loyalty, Customer Retention), By Applications (Campaign Management, Reward Distribution, SMS Marketing, Others), By End User (BFSI, IT and Telecommunications, Transportation, Retail, Hospitality, Manufacturing, Media & Entertainment, Others (Consumer Electronics, Grocery)) and By Region (North America, Europe, APAC, Middle East and Africa, LATAM) Forecasts, 2026-2034

Last Updated: August 04, 2026 | Author: Pavan Warade | Format:

Market Segmentation

  1. Customer Loyalty Management Software Market, By Deployment 2022-2034 (USD MILLION/ Units)
    1. On-Premise
    2. Cloud
  2. Customer Loyalty Management Software Market, By Enterprise Size 2022-2034 (USD MILLION/ Units)
    1. Large Enterprises
    2. SMEs
  3. Customer Loyalty Management Software Market, By Operator 2022-2034 (USD MILLION/ Units)
    1. B2B
    2. B2C
  4. Customer Loyalty Management Software Market, By Solution 2022-2034 (USD MILLION/ Units)
    1. Channel Loyalty
    2. Customer Loyalty
    3. Customer Retention
  5. Customer Loyalty Management Software Market, By Applications 2022-2034 (USD MILLION/ Units)
    1. Campaign Management
    2. Reward Distribution
    3. SMS Marketing
    4. Others
  6. Customer Loyalty Management Software Market, By End User 2022-2034 (USD MILLION/ Units)
    1. BFSI
    2. IT and Telecommunications
    3. Transportation
    4. Retail
    5. Hospitality
    6. Manufacturing
    7. Media & Entertainment
    8. Others (Consumer Electronics, Grocery)
  7. Regional Customer Loyalty Management Software Market
    1. North America
      1. North America Customer Loyalty Management Software Market By Deployment 2022-2034 (USD MILLION/ Units)
        1. On-Premise
        2. Cloud
      2. North America Customer Loyalty Management Software Market By Enterprise Size 2022-2034 (USD MILLION/ Units)
        1. Large Enterprises
        2. SMEs
      3. North America Customer Loyalty Management Software Market By Operator 2022-2034 (USD MILLION/ Units)
        1. B2B
        2. B2C
      4. North America Customer Loyalty Management Software Market By Solution 2022-2034 (USD MILLION/ Units)
        1. Channel Loyalty
        2. Customer Loyalty
        3. Customer Retention
      5. North America Customer Loyalty Management Software Market By Applications 2022-2034 (USD MILLION/ Units)
        1. Campaign Management
        2. Reward Distribution
        3. SMS Marketing
        4. Others
      6. North America Customer Loyalty Management Software Market By End User 2022-2034 (USD MILLION/ Units)
        1. BFSI
        2. IT and Telecommunications
        3. Transportation
        4. Retail
        5. Hospitality
        6. Manufacturing
        7. Media & Entertainment
        8. Others (Consumer Electronics, Grocery)
      7. U.S.
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      8. Canada
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
    2. Europe
      1. Europe Customer Loyalty Management Software Market By Deployment 2022-2034 (USD MILLION/ Units)
        1. On-Premise
        2. Cloud
      2. Europe Customer Loyalty Management Software Market By Enterprise Size 2022-2034 (USD MILLION/ Units)
        1. Large Enterprises
        2. SMEs
      3. Europe Customer Loyalty Management Software Market By Operator 2022-2034 (USD MILLION/ Units)
        1. B2B
        2. B2C
      4. Europe Customer Loyalty Management Software Market By Solution 2022-2034 (USD MILLION/ Units)
        1. Channel Loyalty
        2. Customer Loyalty
        3. Customer Retention
      5. Europe Customer Loyalty Management Software Market By Applications 2022-2034 (USD MILLION/ Units)
        1. Campaign Management
        2. Reward Distribution
        3. SMS Marketing
        4. Others
      6. Europe Customer Loyalty Management Software Market By End User 2022-2034 (USD MILLION/ Units)
        1. BFSI
        2. IT and Telecommunications
        3. Transportation
        4. Retail
        5. Hospitality
        6. Manufacturing
        7. Media & Entertainment
        8. Others (Consumer Electronics, Grocery)
      7. U.K.
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      8. Germany
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      9. France
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      10. Spain
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      11. Italy
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      12. Russia
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      13. Nordic
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      14. Benelux
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      15. Rest of Europe
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
    3. APAC
      1. APAC Customer Loyalty Management Software Market By Deployment 2022-2034 (USD MILLION/ Units)
        1. On-Premise
        2. Cloud
      2. APAC Customer Loyalty Management Software Market By Enterprise Size 2022-2034 (USD MILLION/ Units)
        1. Large Enterprises
        2. SMEs
      3. APAC Customer Loyalty Management Software Market By Operator 2022-2034 (USD MILLION/ Units)
        1. B2B
        2. B2C
      4. APAC Customer Loyalty Management Software Market By Solution 2022-2034 (USD MILLION/ Units)
        1. Channel Loyalty
        2. Customer Loyalty
        3. Customer Retention
      5. APAC Customer Loyalty Management Software Market By Applications 2022-2034 (USD MILLION/ Units)
        1. Campaign Management
        2. Reward Distribution
        3. SMS Marketing
        4. Others
      6. APAC Customer Loyalty Management Software Market By End User 2022-2034 (USD MILLION/ Units)
        1. BFSI
        2. IT and Telecommunications
        3. Transportation
        4. Retail
        5. Hospitality
        6. Manufacturing
        7. Media & Entertainment
        8. Others (Consumer Electronics, Grocery)
      7. China
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      8. Korea
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      9. Japan
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      10. India
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      11. Australia
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      12. Taiwan
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      13. South East Asia
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      14. Rest of Asia-Pacific
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
    4. Middle East and Africa
      1. Middle East and Africa Customer Loyalty Management Software Market By Deployment 2022-2034 (USD MILLION/ Units)
        1. On-Premise
        2. Cloud
      2. Middle East and Africa Customer Loyalty Management Software Market By Enterprise Size 2022-2034 (USD MILLION/ Units)
        1. Large Enterprises
        2. SMEs
      3. Middle East and Africa Customer Loyalty Management Software Market By Operator 2022-2034 (USD MILLION/ Units)
        1. B2B
        2. B2C
      4. Middle East and Africa Customer Loyalty Management Software Market By Solution 2022-2034 (USD MILLION/ Units)
        1. Channel Loyalty
        2. Customer Loyalty
        3. Customer Retention
      5. Middle East and Africa Customer Loyalty Management Software Market By Applications 2022-2034 (USD MILLION/ Units)
        1. Campaign Management
        2. Reward Distribution
        3. SMS Marketing
        4. Others
      6. Middle East and Africa Customer Loyalty Management Software Market By End User 2022-2034 (USD MILLION/ Units)
        1. BFSI
        2. IT and Telecommunications
        3. Transportation
        4. Retail
        5. Hospitality
        6. Manufacturing
        7. Media & Entertainment
        8. Others (Consumer Electronics, Grocery)
      7. UAE
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      8. Turkey
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      9. Saudi Arabia
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      10. South Africa
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      11. Egypt
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      12. Nigeria
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      13. Rest of MEA
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
    5. LATAM
      1. LATAM Customer Loyalty Management Software Market By Deployment 2022-2034 (USD MILLION/ Units)
        1. On-Premise
        2. Cloud
      2. LATAM Customer Loyalty Management Software Market By Enterprise Size 2022-2034 (USD MILLION/ Units)
        1. Large Enterprises
        2. SMEs
      3. LATAM Customer Loyalty Management Software Market By Operator 2022-2034 (USD MILLION/ Units)
        1. B2B
        2. B2C
      4. LATAM Customer Loyalty Management Software Market By Solution 2022-2034 (USD MILLION/ Units)
        1. Channel Loyalty
        2. Customer Loyalty
        3. Customer Retention
      5. LATAM Customer Loyalty Management Software Market By Applications 2022-2034 (USD MILLION/ Units)
        1. Campaign Management
        2. Reward Distribution
        3. SMS Marketing
        4. Others
      6. LATAM Customer Loyalty Management Software Market By End User 2022-2034 (USD MILLION/ Units)
        1. BFSI
        2. IT and Telecommunications
        3. Transportation
        4. Retail
        5. Hospitality
        6. Manufacturing
        7. Media & Entertainment
        8. Others (Consumer Electronics, Grocery)
      7. Brazil
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      8. Mexico
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      9. Argentina
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      10. Chile
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      11. Colombia
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)
      12. Rest of LATAM
        1. On-Premise
        2. Cloud
        3. Large Enterprises
        4. SMEs
        5. B2B
        6. B2C
        7. Channel Loyalty
        8. Customer Loyalty
        9. Customer Retention
        10. Campaign Management
        11. Reward Distribution
        12. SMS Marketing
        13. Others
        14. BFSI
        15. IT and Telecommunications
        16. Transportation
        17. Retail
        18. Hospitality
        19. Manufacturing
        20. Media & Entertainment
        21. Others (Consumer Electronics, Grocery)

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