May 2026 – FICO expanded its debt collection and recovery platform across Asia-Pacific by introducing enhanced AI-powered collections optimization, predictive analytics, and digital customer engagement capabilities to help financial institutions improve recovery rates and operational efficiency.
March 2026 – Experian strengthened its collections and recovery solutions in Asia-Pacific by integrating advanced machine learning and automation technologies, enabling lenders to prioritize accounts and personalize customer repayment strategies.
November 2025 – Tietoevry Banking enhanced its collections and recoveries platform with AI-driven workflow automation and cloud-native capabilities, supporting banks and financial institutions across Asia-Pacific in streamlining debt recovery operations.
August 2025 – CGI expanded its digital debt collection software portfolio by introducing intelligent case management and omnichannel customer communication tools, helping financial institutions improve collections efficiency while maintaining regulatory compliance.