Employment Screening Services Market Size, Share & Trends Analysis Report By Service (Criminal Background Checks, Education and Employment Verification, Credit History Checks, Drug and Health Screening, Others), By Application (Healthcare, IT/Technology/Media, Financial Services, Staffing, Retail, Industrial, Travel/Hospitality, Government/Education, Transportation) and By Region(North America, Europe, APAC, Middle East and Africa, LATAM) Forecasts, 2024-2032

Market Overview

The global employment screening services market size is worth USD 6,298.1 million in 2023 and is projected to reach USD 15,851.39 million by 2032, registering a CAGR of 10.8% during the forecast period (2024-2032).

Employment screening services include employment eligibility verifications, fingerprint screening, contractor screening, sex offender checks, motor vehicle checks, drug & alcohol screening, resident monitoring, and rental payment histories. Furthermore, employment screening assists various firms in screening potential employees and protecting company assets and personnel through background checks. Employers utilize this service to compile a variety of employment, financial, criminal, educational, and other records about a person for the goal of hiring them.

The global employment screening services market is likely driven by improved workforce quality, increased regulatory compliance in the employment sector, and the benefits of employment screening in companies. Furthermore, during the projection period, the demand for job screening services is expected to rise due to the urgent need for background checks. However, the market is projected to be hindered by employee background verification during COVID-19 and discrimination issues linked with job screening. Furthermore, the untapped potential of new markets and the rise in startup companies are expected to generate lucrative market growth prospects.

Market Dynamics

Market Drivers

Leveraging Artificial Intelligence (AI) for Remote Hiring

With an unprecedented COVID-19 pandemic continuing to impact lives & businesses across several sectors, organizations have undergone drastic changes and have adopted advanced processes for hiring employees. Moreover, due to stringent implementation of the lockdown policies across the globe, companies are getting used to remote working. In addition, with social distancing still a crucial element, remote hiring has become a norm as candidates and prospective employers are not operating from physical office locations. Furthermore, recruiters are increasingly leveraging artificial technology to navigate the challenges of remote hiring without compromising the quality of their hiring process. Therefore, leveraging artificial intelligence for remote hiring is a significant factor in market growth.

Improved Regulatory Compliance

An employment screening provider helps install a compliant screening program at each stage of the employment screening process. A provider with in-house compliance knowledge and clever built-in compliance tools can help a business fulfill industry standards and state and federal obligations, which vary by state and employment type, adding to the complexity for employers. With severe job screening rules, such as the Fair Credit Reporting Act in the United States, HR professionals are expected to be aware of potential compliance issues, particularly during employment screening procedures.

Market Restraint

Employee Background Verification during COVID-19

Several organizations have kept the employee background verification process on hold due to courthouse closures, limited availability of drug testing & labs, schools & universities shut down, and blocking access to records. In addition, uncertainty about deteriorating business conditions has caused employers to discontinue the hiring process.

Moreover, several employees working from home could delay verifying the candidates' positions listed on a resume. These factors are limiting the employment screening services market growth.

Market Opportunities

Untapped Potential of Emerging Economies

Employment screening is becoming more commonplace in Asia, as several multinational organizations are extending their internal policies, and local operations are implementing those practices in their businesses. Moreover, the constantly evolving recruitment industry drives the employment screening services market in developing economies such as India, China, Malaysia, Thailand, and other emerging markets. In addition, certain developing economies, such as India and China, are highly populated and, therefore, possess high employment prospects, which is expected to increase further opportunities for employment screening service-providing companies in the upcoming years.

Regional Analysis

By region, the global employment screening services market share is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

North America was the highest revenue contributor and is estimated to grow at a CAGR of 8%. North America is considered one of the IT industry's largest hubs, owing to an increase in the number of immigrants in search of a job, which drives the market's growth. In addition, many large organizations are adopting efficient employment screening services in the US after experiencing the rise in the need to verify the international candidate's background and choose an efficient candidate for the job. Furthermore, various regulations imposed by the government in the US and Canada for screening potential employees are expected to provide a lucrative opportunity for the market. For instance, the US government imposed the Fair Credit Reporting Act (FCRA) on different industries to help an organization check for a criminal background and hire a suitable candidate for the job.

Asia-Pacific is the fastest-growing region. It is estimated to reach an expected value of USD 3165 million by 2030 at a CAGR of 11.6%. Due to an increased number of check types and a subsequent rise in discrepancy rates, the demand for employment background screening is witnessing a surge in the Asia-Pacific region. Australia and China have started performing corporate pre-employment screening and drug tests and have made background verification mandatory in public services. The same trend runs across a few developed countries such as South Korea, Taiwan, and Japan. Multinational organizations are regularly conducting employment screening to maintain the high efficiency of the workforce. Furthermore, a rise in demand for advanced products and services, along with an upsurge in governmental initiatives to protect valuable insights of the organizations, are anticipated to encourage market growth.

Europe is the second-largest region. In Europe, national & state laws cover equal employment opportunity and anti-discrimination during the hiring process. This means that employers must not discriminate based on gender, race, disability, and others. In addition, more stringent measures have been imposed by the government to enforce that law. Moreover, any form of discriminatory practice can lead to legal charges that can cause businesses to lose finances and damage their public reputation. Therefore, European companies are making stringent background checks by hiring employment screening services, which is a major growth factor in this region. Europe is a significant region concerning employment screening service providers. Different background checks and employment screening service-providing companies are present in this region, such as Credence, Vero, and others, which drives the market growth in this region.

Segmental Analysis

The global employment screening services market share is segmented by service, application, and region.

By service, the global employment screening services market is segregated into criminal background checks, education & employment verification, credit history checks, drug & health screening, and others.

On the Basis of Service

The criminal background checks segment was the highest contributor to the market and is estimated to grow at a CAGR of 8.8% during the forecast period. A criminal background check is a legal investigation into a candidate or employee's past, which helps make informed decisions toward hiring, promoting, and contracting a person's services. Criminal background checks further involve two criminal sets of background checks, namely severe crimes and minor crimes. Criminal background checks reduce the potential for on-the-job incidents. Different designations such as pending cases, arrest/non-conviction, and arrest records/conviction can be determined through criminal background checks. Furthermore, numerous benefits provided by the criminal background checks services, such as identifying potentially risky hires, helping safeguard the organization's reputation, and protecting organizational assets, provide a lucrative opportunity for the market.

The education and employment verification segment is the fastest-growing segment. Education & employment verification services are one of the most used services in the industries, as these services provide detailed information about the candidate's previous education & employment background. allyAdditionally, various organizations across the globe are adopting this service to eliminate the risk of hiring a candidate with a fraudulent experience and inducting candidates with personal and professional credibility. Furthermore, education & employment verification services also ensure a productive, ethical, and safe work environment, thereby reducing employee turnover; thus, providing a lucrative opportunity for the market.

The employment credit history checks are the third-largest segment. It enables a credit search on any potential hire, which is generally dependent on the availability of public domain financial records or the provision of an international credit check. In addition, credit history checks involve scores that are considered by lenders while offering a loan or credit card. Furthermore, many banks and lending institutes rely on the credit history check score to evaluate an individual's creditworthiness and repayment ability before giving loan approvals. In addition, numerous benefits of having good credit history checks, such as providing cards with better benefits and rewards, availing of pre-approved loans, and higher credit card limits, drive the market growth.

By application, the global employment screening services market is segmented into healthcare, IT/technology/media, financial services, staffing, retail, industrial, travel/hospitality, government/ education, transportation, and others.

On the Basis of Application

The financial services segment was the highest contributor to the market and is estimated to grow at a CAGR of 7.6% during the forecast period. The rise in several frauds and several highly published cases of scandal in the BFSI sector due to the involvement of employees of the banks drive the growth of the employment screening market in this sector. The financial services sector is the most critical sector of the economy as they are intrinsically involved with an individual's property, money, and investments. Furthermore, various banking and financial institutes are adopting employment screening services to protect the organization's reputation and financial assets. In addition, major financial institutions & banks face the issue of dealing with money laundering, identity theft, and cybercrimes by internal employees, which increases the need to adopt employment screening in the banking sector. Thus, providing immense potential for the market in the upcoming years.

The healthcare segment is the fastest growing. Screening services in this sector include the candidate's blood and urine samples in reputed laboratories to check whether the candidate is free from any substance and abuse history. In addition, an education background check that examines the training programs, certification courses & internships undertaken by the candidates are some of the essential background screening conducted in the healthcare domain. Furthermore, employment screening services help efficiently manage the workforce with integrated HR systems, time & labor, and payroll to focus on aligning labor, productivity, and patient care. This is accelerating the demand for employment screening services in the healthcare sector.

The IT/technology/media segment is the second largest. Background checks in this sector help organizations reduce employee theft and shrinkage by assessing an applicant's past behavior and character. In addition, generally, the IT sector requires employees to have higher skills & working on sensitive client information; thus, employment screening helps employers hire candidates with the credentials necessary for the job and ensure workforce quality. Furthermore, need to create a drug-free workplace and reduce the numerous negative impacts on employee health and the working environment in an organization, which drive the growth of the market in this sector.

The retail segment also witnessed to grow at a significant CAGR. Retail outlets, department stores, supermarkets, shopping malls, and warehouse stores are some of the essential retail businesses' demands for employment screening services, becoming significant market trends. However, retailers generally face a massive challenge in hiring based on thousands of applications & resumes, particularly during busy periods like the holiday season. Therefore, employment screening services help this sector by providing time to personally perform a detailed background check on each of the candidates looking for jobs in the stores. These are the major factors driving the market growth.

Impact of covid-19

As per the WHO, the number of reported COVID-19 cases jumped from 87,137 on March 01, 2020, to 102,083,344 as of February 01, 2021, with approximately 2,209,195 deaths globally. The rapid rise in the number of confirmed COVID-19 cases globally resulted in the governments of various countries resorting to stringent containment measures to slow down the spread of the pandemic. However, complete lockdowns across countries also resulted in a short-term decline in the GDPs of their respective economies.

The COVID-19 pandemic had e a dual effect on the electronics industry, wherein the manufacturing of electronics components was halted due to lockdowns imposed in various countries, coupled with slower logistical processes and supply interruptions. Furthermore, the unavailability of labor globally has also contributed negatively to the manufacturing of electronic components.

The discontinuation in the delivery of electronics products by e-commerce companies during the lockdown, as they were considered non-essentials, negatively impacted the electronics industry. However, increased demand for laptops, computers, and mobile phones due to work-from-home situations positively affected the electronics industry.

The Chinese economy was hit tremendously as it was the epicenter of the COVID-19 pandemic, disrupting the supply chain for major electronic brands. As China is the major exporter and manufacturer of raw materials required to produce electronic products, this has led to the halting of the ongoing production of electronics in the U.S. and Europe, thereby creating a demand-supply gap.

Recent Developments

• June 2022 - Capita plc ('Capita') announced it had secured a three-year extension with NHS England and NHS Improvement (NHSEI) to continue to fulfill the Primary Care Support England (PSCE) contract. The contract extension, worth £94m over three years and runs until 31 August 2025, will see Capita continue to deliver digital, logistical, and support services for all of England's primary care practitioners working in the NHS; this includes GPs, dentists, opticians, and pharmacists.
• May 2022 - Capita plc ('Capita') announced it had secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK. The customer management contract, worth up to £63m over five years, is due to start in June 2022 and includes broad customer experience support services for Prepayment, Homemover, SME, and Direct Debit standard meter customers.
• April 2022 - Capita plc announced it had secured a two-year contract extension with Northern Ireland's Education Authority (EA) to continue to deliver the managed IT service for all of Northern Ireland's 1,100 schools. The contract extension, worth £50.6m and runs until 31 March 2024, will see Capita continue providing IT infrastructure and services.