Home Technology Human Resource Management (HRM) Market Size, Trends, Growth Forecast to 2031

Human Resource Management (HRM) Market

Human Resource Management (HRM) Market Size, Share & Trends Analysis Report By Component (Software, Service), By Software (Core HR, Employee Collaboration and Engagement, Recruiting, Talent Management, Workforce Planning and Analytics, Others), By Service (Integration and Deployment, Support and Maintenance, Training and Consulting), By Deployment (Hosted, On-premise), By Enterprise Size (Large Enterprise, Small and Medium Enterprise), By End-User (Academia, BFSI, Government, Healthcare, IT and Telecom, Manufacturing, Retail) and By Region(North America, Europe, APAC, Middle East and Africa, LATAM) Forecasts, 2023-2031

Report Code: SRTE54792DR
Study Period 2019-2031 CAGR 10.2%
Historical Period 2019-2021 Forecast Period 2023-2031
Base Year 2022 Base Year Market Size USD 23.9 Billion
Forecast Year 2031 Forecast Year Market Size USD 67.06 Billion
Largest Market North America Fastest Growing Market Europe
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Market Overview

The global human resource management (HRM) market size was valued at USD 23.9 billion in 2022. It is estimated to reach USD 67.4 billion by 2031, growing at a CAGR of 10.2% during the forecast period (2023–2031).


  • Software dominates the component segment
  • Core HR dominates the software segment
  • IT and telecom dominates the end-user segment
  • North America is the highest shareholder in the global market

Human resource management (HRM) is a coordinated and strategic approach to the effective and efficient administration of people in a company or organization so that they contribute to the organization's competitive advantage. In order to support a company's strategic goals, it is designed to maximize worker performance. Human resource management focuses on policies and systems to effectively manage people inside of businesses. HR departments are responsible for designing employee benefits, hiring, training and development, performance reviews, and reward management, including pay and benefits administration.

HR is also concerned with organizational change, labor relations, and reconciling organizational requirements with those imposed by collective bargaining agreements and governmental regulations. Ensuring that the organization can succeed through its people is the overarching goal of human resources (HR). HR departments try to provide advantages employees will find appealing, lowering the possibility of losing employee engagement and psychological ownership.

Market Dynamics

Global Human Resource Management (HRM) Market Drivers:

Strong Emphasis on HR Process Automation

A building emphasis on the automation of HR processes across all sorts of organizations is emerging as one of the crucial drivers driving the demand for HRM systems. Organizations are focusing on creating a digital workplace that helps in enhancing productivity, offers flexibility and mobility, and offers modern communication tools. The looming shift of business processes from legacy systems to digital HR plays a significant role in centralizing HR data across all an organization's branches, facilitating easy access.

Additionally, many companies have adopted the latest technologies to streamline their HR activities and improve organizational performance. The HR functions most likely to be automated over the forecast period include talent management, employee engagement and collaboration, recruitment, and training and development. Organizations are looking for HRM solutions that allow managers and employees in the HR department to invest their time in analyzing the data available for organizational development.

Growing Demand from Various End-User Industries

The HRM has been implemented across several end-use industries such as academia, BFSI, government, healthcare, IT and telecom, manufacturing, and retail. The increasing number of hospitals across the globe has led to an accelerated demand for the recruitment of hospital staff. Human resource management systems are widely preferred in the healthcare sector as they can perform various functions, such as scheduling the shifts of doctors, nurses, staff, and attendants, maintaining details of patients, training the staff, and managing doctors' certifications.

Additionally, enhanced regulations and compliances bind the BFSI industry. Human resource management systems are widely used in this sector to manage employee information effectively without deterring compliances and regulations. Human resource management systems find extensive applications in non-profit organizations and sectors such as insurance, media and entertainment, energy and power, and hospitality. Companies in these sectors use HRM solutions to automate administrative HR processes and other talent management and workforce planning. Such factors drive market growth.

Global Human Resource Management (HRM) Market Restraint:

Reluctance Toward Adoption of New HRM Solution

Effective change management is still a top concern for organizations choosing the most recent HRM systems, even though many HRM solution providers offer adequate training and support. Employees are finding it particularly difficult to become familiar with and deal with the new systems' newest features as technology advances. Sometimes employees even consider learning the newly-implemented software as an additional task. On the other hand, the transition of the HR processes from conventional back-office management functions to key strategic decision-making has induced a change in the skillsets required by an HR professional, thereby restraining market growth.

Global Human Resource Management (HRM) Market Opportunities:

Continued Integration of Big Data Analytics and Mobile Technology in HRM Systems

Rapid advances in big data analytics and artificial intelligence over the last decade are prompting numerous organizations to implement these technologies in their business processes. The use of predictive analytics in talent management is particularly helping organizations make better decisions and maximize capital by retaining human assets. HR analytics is also crucial for small and medium enterprises because even a minor error in the hiring process can significantly cost them.

Large enterprises are equally adopting HR analytics for succession planning, talent management, and employee engagement activities. The penetration of smart devices and the continued execution of the Bring Your Own Device (BYOD) policy is also driving the adoption of HRM systems. This can allow employers and employees to access data from any location and at any time with the help of mobile applications, thereby saving time and ensuring flexible data access. These factors create opportunities for HRM market growth over the forecast period.

Regional Analysis

Based on region, the global human resource management (HRM) market is bifurcated into North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa.

North America Dominates the Global Market

North America is the most significant global human resource management (HRM) market shareholder and is estimated to exhibit a CAGR of 11.41% over the forecast period. There are several vendors of HRM solutions in North America. Employers in the U.S. are focusing especially on boosting labor productivity and efficiency by using HRM solutions for tasks like talent management, payroll administration, and attendance and time monitoring, among others. North America has a history of embracing cloud-native technologies excessively and being an early adopter of new technology. Due to the increasing demand for efficient talent management solutions, North America's human resource management (HRM) market is anticipated to lead the sector in revenue share.

In addition, businesses look for ways to enhance employee communication and streamline HR processes as the workforce becomes more mobile. As a result, real-time data analytics and reporting enabled by cloud-based solutions and HR management software are growing in popularity. Intense labor market competition has also resulted from the region's high economic development and low unemployment rates, driving the demand for effective HRM solutions. Organizations are also looking for creative ways to manage their remote workforces as remote work and the gig economy become more common. These are a few variables affecting this region's market revenue growth.

Europe is predicted to exhibit a CAGR of 10.5% over the forecast period. The demand for workforce automation solutions in the region is anticipated to rise to automate and improve workforce management. For instance, according to Eurostat, the overall employment rate in the European Union increased by 1.4% from 71.7% in 2020 to 73.1% in 2021. This demonstrates significant opportunities for the region's sectors to implement HR technology solutions. Potential customers for human resource software in the area are anticipated to come from the healthcare and manufacturing sectors. The rising demand for human resource management software is driving market expansion.

Asia-Pacific is expected to experience the fastest CAGR due to regional digitalization initiatives and government spending. The increasing number of automation projects will significantly influence the regional market to boost organizational productivity. According to estimates, the region's talented and substantial labor pool will also fuel demand for recruitment and talent management software as businesses try to fill open positions with the ideal candidates. The local market should benefit from cautious investments in adopting new technology.

The Middle East and Africa is projected to offer profitable market potential. The region is expanding due to increased labor mobility, employment in SMEs, and technology usage. The Turkish Statistical Institute reports that Turkey's employment rate increased from 46.3% in October 2021 to 46.6% in November 2021. As a result, the demand for human resource technology for talent acquisition, employee retention, and recruiting talent will increase due to the rising employment rate nationwide.

Report Scope

Report Metric Details
By Component
  1. Software
  2. Service
By Software
  1. Core HR
  2. Employee Collaboration and Engagement
  3. Recruiting
  4. Talent Management
  5. Workforce Planning and Analytics
  6. Others
By Service
  1. Integration and Deployment
  2. Support and Maintenance
  3. Training and Consulting
By Deployment
  1. Hosted
  2. On-premise
By Enterprise Size
  1. Large Enterprise
  2. Small and Medium Enterprise
By End-User
  1. Academia
  2. BFSI
  3. Government
  4. Healthcare
  5. IT and Telecom
  6. Manufacturing
  7. Retail
Company Profiles Accenture ADP, Inc. Ceridian HCM, Inc. Cezanne HR Limited International Business Machines Corporation (IBM) Mercer LLC Oracle PwC SAP SE Kronos Incorporated Cegid UKG Inc. Workday, Inc.
Geographies Covered
North America U.S. Canada
Europe U.K. Germany France Spain Italy Russia Nordic Benelux Rest of Europe
APAC China Korea Japan India Australia Taiwan South East Asia Rest of Asia-Pacific
Middle East and Africa UAE Turkey Saudi Arabia South Africa Egypt Nigeria Rest of MEA
LATAM Brazil Mexico Argentina Chile Colombia Rest of LATAM
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, Environment & Regulatory Landscape and Trends
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Segmental Analysis

The global human resource management (HRM) market is bifurcated into component, software, service, deployment, end-user

Based on components, the global market is segmented into software and services. 

The software segment is the largest revenue contributor to the market and is projected to exhibit a CAGR of 11.4% over the forecast period. This expansion of the software segment can be attributed to the high demand for talent management and essential HR software from businesses across industries to retain their workforces. Talent management and essential HR software can also aid in enhancing workflows and, consequently, the overall productivity of an organization. Core HR solutions facilitate management's strategic decision-making by reducing the burden of conducting traditional HR duties.

Furthermore, the Amenity Collective, a lifestyle services and hospitality company, implemented Workday Human Capital Management (HCM), Workday Payroll, Workday Financial Management, and Workday Learning solutions developed by Workday, Inc. in February 2023 to eliminate data silos and increase efficiencies, thereby accelerating its business transformation.

Based on software, the global market is divided into core HR, employee collaboration and engagement, recruiting, talent management, workforce planning and analytics, and others. 

The core HR segment is the most significant contributor to the market and is estimated to exhibit a CAGR of 10.9% over the forecast period. The majority of the segment's revenue is dictated by the increased demand for automating various HR operations. In addition, the primary features of fundamental HR software are payroll administration, attendance and time management, and HR compliance. Flexibility and straightforward data access are features accelerating the global adoption of core HR software.

Based on service, the global market is divided into integration and deployment, support and maintenance, training and consulting. 

The integration and deployment segment dominates the global market and is expected to grow at a CAGR of 11.5% over the forecast period. The leading revenue share can be attributed to the increased need to resolve technical issues during HRM system implementation, troubleshooting, and intermittent software updates. Most businesses use deployment and integration services to implement and integrate software with existing departmental systems. These services enable organizations to access, visualize, and use data for decision-making. Key factors driving market growth include rising organizational demand to improve the efficacy of existing systems, a trend toward automation, and the rise of cloud computing.

Based on deployment, the global market is bifurcated into on-premise and hosted segments. 

The on-premise segment is the highest contributor to the market and is anticipated to exhibit a CAGR of 9.5% over the forecast period. On-premise solutions were the most practicable option during the initial phases of implementing HR software to replace manual tasks. Certain companies prefer on-premise HR solutions because they do not require internet connectivity and permit extensive system customization. In addition to providing data security, on-premise solutions assist organizations in complying with numerous regulations.

Based on enterprise size, the global market is segmented into large enterprises and small and medium enterprises. 

The large enterprise segment is the largest revenue contributor to the market and is projected to exhibit a CAGR of 10.6% over the forecast period. The significant share can be attributed to some large organizations' aggressive implementation of HRM solutions to efficiently administer their vast employee databases. These solutions enable HR personnel to rapidly access employee data, reducing the time spent on manual tasks such as tracking performance goals, providing feedback, and conducting reviews. These technologies aid businesses in managing enormous personnel databases and provide secure, real-time global access to employee data.

Based on end-user, the global market is bifurcated into academia, BFSI, government, healthcare, IT and telecom, manufacturing, and retail. 

The IT and telecom segment dominates the global market and is predicted to exhibit a CAGR of 13.9% over the forecast period. This is due to the rising demand for system automation and the need to source candidates based on job profiles and organizational structure in the IT industry. Talent recognition, employee learning, and employee engagement are essential to the development of an organization. Constant organizational expansion is known to complicate workforce management. These factors indicate that the demand for Human Resource Management software solutions and services will increase. As a result of the ongoing digitization trend, this demand is anticipated to grow across a broad range of industries and markets.

Market Size By Component

Market Size By Component
  • Software
  • Service
  • Recent Developments

    • June 2023- Beamery introduced a new paradigm for businesses to conduct workforce planning and make real-time hiring and talent development decisions. According to the company, the AI-powered HRM workforce planning solution will provide managers with continuous insights on how to develop their team's skill portfolio, when to hire (along with the likely costs), and when it's faster or more efficient to source internally, upskill employees, or open a short-term project or gig.
    • April 2023- Pocket HRMS, India's best smHRt HRMS (HR Management Software), revealed the introduction of their mission Bharat 2.0 to enable SMEs in India to digitalize their entire HRMS, Payroll system and related compliances with intuitive and user-friendly HR software over the WhatsApp messaging platform in regional Indian languages.

    Key Players

    Human Resource Management (HRM) Market Share of Key Players

    Human Resource Management (HRM) Market Share of Key Players
    Accenture ADP, Inc. Ceridian HCM, Inc. Cezanne HR Limited International Business Machines Corporation (IBM) Mercer LLC Oracle PwC SAP SE Kronos Incorporated Cegid UKG Inc. Workday, Inc. Others

    Frequently Asked Questions (FAQs)

    What is the projected market value of the global human resource management (HRM) market?
    The global human resource management (HRM) market size is projected to reach USD 61.06 billion by 2031.
    North America region has the largest share of the human resource management (HRM) market.
    The IT and telecom market sector is expected to dominate over the forecast period.
    Key verticals adopting human resource management (HRM) include: - Accenture; ADP, Inc.; Ceridian HCM, Inc.; Cezanne HR Limited; International Business Machines Corporation (IBM); Mercer LLC; Oracle; PwC; SAP SE; Kronos Incorporated; Cegid; UKG Inc.; Workday, Inc., and others.
    Continued Integration of Big Data Analytics and Mobile Technology in HRM Systems is one of the key trends in the market of human resource management (HRM).

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