The global intelligent vending machines market size was valued at USD 19.78 billion in 2021. It is projected to reach USD 60.95 billion by 2030, growing at a CAGR of 13.32% during the forecast period (2022–2030). A vending machine is a machine that dispenses items stored inside it in exchange for coins or tokens inserted. Intelligent vending machines are advanced machines that serve commodities and engage customers with touchscreen controls, video, audio, fragrance, gesture-based interaction, and cashless payment. Intelligent vending machines often provide packaged foods, beverages, and tobacco goods.
Intelligent vending machines serve as hyper-local micro-fulfillment centers for e-commerce powerhouses such as Amazon and retailers such as Walmart. Accessibility twenty-four hours per day, shopping enabled by QR or bar codes, and cloud connectivity create a win-win situation for shops and customers. Increased demand for UI-based transactions pushes the global intelligent vending machine market. It is supplemented by an increase in cashless transactions, the trend of instant gratification, a rise in support for ATM cards and mobile banking, rapid digitization, and the global penetration of the internet.
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Increase in Demand for Self-Service Technology
The surge in demand for self-service technology across Europe and North America, driven by advancements in automation technology and the rising adoption of contactless vending machines, is expected to drive the industry's growth during the forecast period. This is due to advancements in automation technology and the increasing adoption of contactless vending machines propelling the industry forward. Automation technology advancements are expected to be the primary driver of this surge in demand. Intelligent vending machines integrate various technologies, including LCD/touchscreen displays, gesture-based interaction, cashless systems, telemetry systems, speech recognition, digital signage, and enterprise resource planning (ERP) systems.
Intelligent Vending Machines in Shopping Malls
The push for cashless transactions substantially boosts the adoption of intelligent vending machines. IoT network advancements have benefited the retail industry, creating new opportunities for intelligent vending machine market participants. The remote management of intelligent vending machines is one of the most compelling arguments for businesses to adopt such equipment worldwide. A new avenue has been created by vending healthy foods to consumers through intelligent vending machines. Adolescents' and adults' preference for fast refreshments has prompted them to utilize these vending machines. Increased deployment of intelligent vending machines in shopping malls has aided the rapid expansion of the business in urban regions.
Increase in Burglary and Vandalism
The intelligent vending machine industry will face a significant obstacle in the form of an increase in instances of theft and vandalism during the forecast period. The growing trend of vandalism against intelligent vending machines impacts the global market. This is particularly obvious in the Asia-Pacific region's developing nations. Intelligent vending machines are designed and developed to function without needing trained operators. These devices feature a lightweight body, making it very easy for criminals to vandalize them in any way they see fit.
Implementation of IoT and Advanced Analytics
The rising inclination of consumers for cashless transactions is one of the primary factors driving the intelligent vending machine market. The Internet of Things and advanced analytics help gather consumer data on purchasing habits, behaviors, and average spending. Interactive displays help businesses increase revenue by displaying marketing advertisements and developing loyalty programs. For instance, in February 2022, the American company Mars Wrigley joined Swiss company Selecta to build intelligent vending machines. Through this collaboration, both companies intend to deliver intelligent vending machines with 48-inch touch screens, product information, customer analytics, and smart payment processing to the European market.
The global intelligent vending machines market is segmented by machine type and product type.
Based on machine type, the market is divided into free-standing and wall-mounted.
The free-standing vending machines are dominating the market and are anticipated to grow at a CAGR of 15% during the forecast period. The proliferation of free-standing vending machines in various public locations, such as shopping malls, roadsides, bus shelters, railway stations, airports, and other high dwell-time venues, is increasing demand for these machines.
Based on product type, the markets is segmented into packaged food and snacks, beverages, and medical supplies and hygiene products.
Food and beverages dominate the market because they offer various products in one place. It is anticipated that the value of the food and beverage market will have increased by nearly twice as much during the forecast period. Intelligent vending machines are becoming more common in public transportation settings such as airports, train stations, and bus stops. As a result, consumer interaction motivates them to buy packaged food and snacks, which is expected to increase demand for these machines in the food and beverage market.
The global intelligent vending machines market is segmented into North America, Europe, Asia-Pacific, and LAMEA.
Regional Growth Insights Request Sample Pages
North America dominates the global intelligent vending machine market due to its expanding retail industry, widespread availability of safe cashless payment alternatives, and widespread industrialization of beverage vending machines. The United States currently has approximately 2.08 million vending machines in operation. Europe is the second leading region in the intelligent vending machine industry because European vending machine operators attempt to deliver food and beverage products through intelligent smart machines. For instance, vending machines in Europe dispense more than 90 million different types of food and beverages daily. The six European countries with the largest vending machine markets are Italy, France, the United Kingdom, Spain, Germany, and the Netherlands.