01 Rise of Hybrid Cloud Adoption Businesses are increasingly adopting hybrid cloud models to gain the benefits of security, flexibility, and cost savings. In the 2024 State of the Cloud Report by Flexera, 73% of companies integrated hybrid cloud into their operational processes to increase IT efficiency and lessen vendor lock-in. A great example is the Joint Warfighting Cloud Capability Program (JWCC) of the U.S. Department of Defense, showcasing the strategic integration of cloud capabilities across platforms for enhanced security and operational efficiency. Vendors such as VMware and Nutanix are also pushing forward the development of hybrid cloud capabilities with products to enable seamless workload migration between on-prem and cloud.Additionally,AI-triggered automation is revolutionizing IT infrastructure services by cutting down downtimes, optimizing efficiency, and improving resource utilization. According to Forbes, up to 60% of business owners expect an AI takeover to grow sales revenue by 2025, while 64% believe it will lead to improved customer engagement and productivity. IBM and ServiceNow are at the forefront of AI-driven IT service management solutions that marry predictive maintenance, auto-troubleshooting, and network monitoring with such implementations. In particular, the financial and healthcare sectors leverage AI automation to achieve regulatory compliance and guarantee maximum system uptime.
June 2026 Kyndryl and Microsoft expanded their global strategic partnership to accelerate enterprise AI adoption by integrating Microsoft Azure AI services with Kyndryl's infrastructure and managed services portfolio.
March 2026 HCLTech partnered with OpenAI to deliver generative AI-powered IT infrastructure and enterprise transformation services, strengthening its AI-enabled managed services capabilities.
September 2025 Kyndryl entered a strategic partnership with Datadog to enhance hybrid cloud infrastructure monitoring and observability services, enabling enterprises to improve IT operations and system performance.
May 2025 Infosys expanded its collaboration with Siemens AG to enhance digital workplace and IT infrastructure transformation services through AI-driven automation and cloud technologies.