Management Decision Market Size, Share & Trends Analysis Report By Component (Software, Services), By Deployment Type (On-premise, Cloud), By End-User Industry (BFSI, IT and Telecom, Healthcare, Retail, Manufacturing, Other End-user Industries) and By Region(North America, Europe, APAC, Middle East and Africa, LATAM) Forecasts, 2023-2031

Market Overview

The global management decision market size was valued at USD 5.8 Billion in 2022, presumed to reach USD 25.6 Billion, expanding at a CAGR of 16.12% during the forecast period. 

Management decision refers to the management's assessment of the conclusions and recommendations contained in an audit report, as well as the management's release of a final determination regarding its response to the findings and recommendations, including any measures determined to be necessary. Management decision solutions are increasingly becoming the preferred technique for executing digital transformation initiatives across many industries. Such solutions focus on the massive volume as their strategy. Every day in the organization, these operational decisions should be made, including operational processes, call center agents, and other front-line employees. To manage risk, prevent fraud, and boost consumer engagement, business rules must be implemented, and even a mechanism must be found to link business rules and analytics together. Machine learning and business rule management are the two most crucial decision-making methods.

The demand for business agility and an increase in significant data volume, which encourages the usage of management decision solutions, are the main driving forces in the management decision market. Numerous management decision solutions that use domain knowledge and human expertise to complement and contextualize data-driven insights incorporate AI. These solutions use decision management with business rules, knowledge graphs, physical models, and machine learning models. The high implementation costs and the scarcity of qualified workers are two issues that pose challenges in the market. As cloud-based solutions are used, the financial expenses of the answers are anticipated to decrease gradually for both difficulties. To develop skilled workers ready for the business, companies in the ecosystem collaborate with several international colleges.

Market Dynamics

Market drivers

The growing need for business agility

In today's competitive business environment, businesses must be innovative in managing and developing their business operations. Organizations striving to shorten the time to market, adopt innovation, and handle complexity are driven primarily by the desire to achieve agility. Business rules programmed into firm systems must be updated whenever a change in business policy is prompted by market conditions, regulatory regulations, or other causes. Using management decision solutions to extract logic from its source and combine it into decision models improves corporate agility and operational efficiency and creates new growth prospects. Decision-making processes can be enhanced with the aid of decision-management techniques to manage uncertainty better, support organizational goals, be adaptable and organization-led, be compliant and straightforward to modify, and be data-driven and continually improve. Decision management solutions provide uniform decision-making across systems and channels and show compliance at each stage of crucial organizational decisions, which expands the market.

The rise in the volume of big data 

The market saw a tremendous increase in bid data, and many businesses are having trouble utilizing big data. The number of new data sources and types, the volume of data, and the demand for real-time data are all growing. Smaller businesses continue to use spreadsheets to make the business decisions they need to make by pulling data from the reporting infrastructure and other sources. Utilizing management decision solutions, on the other hand, recognizes the potential business value of big data, links better decisions to crucial company objectives, establishes what types of analytics will improve decisions, and discovers automation opportunities. As a result, the use of management decision-making tools increases as extensive data utilization grows.

Market restraints

Lack of skilled personnel 

The necessity for employees with that particular skill set to work on and update such solutions is driven by the fact that many management decision-making solutions use AI algorithms and analytics to conclude. According to a LinkedIn report from 2020, the COVID crisis decreased demand for AI talents. However, businesses were still having trouble recruiting AI and ML talent at the end of 2020. The skills of recent graduates are currently insufficient to have an impact on the majority of enterprises. Corporate IT departments are encouraged to sponsor various initiatives to engage students through co-ops and internships for the necessary skill sets. Finding experts proficient in all the abilities required to develop management decision solutions based on AI and analytics becomes incredibly challenging as vital skills proliferate.

Market opportunities

The growing popularity of automation and intelligence decisioning

Today, automated business decision-making gives businesses a substantial competitive edge since the quicker a user can choose the best course of action in response to an opportunity or risk and consistently take that action, the greater the likelihood that the company outcome will be. Companies can streamline processes, better manage risk, and boost profitability by automating critical operational decisions. These decisions include what loan application to approve or reject, what product to offer a new customer, when to trigger an agent to call back a client for assistance, when to reroute cargo, etc. Consequently, creating more prospects for growth.

Regional Analysis

The region-wise segmentation of the global management decision market includes North America, Europe, Asia Pacific, Latin America, Middle East & Africa. 

North america dominates the global market

North America will command the market with the largest share while expanding at a CAGR of 15.5%. Countries like the United States and Canada have embraced new technologies quickly, and there has been a boom in investments in new technologies, like big data, analytics, and cloud platforms, which have facilitated the implementation of management decision tools in the region. Large businesses seek to use services and software that are designed to help them increase their earnings. This has led to a rise in the usage of management decisions. The United States has a minimal number of significant firms, but their profits are enormous. Analytics is one of the essential themes in many North American firms right now. Many are paying more attention to obtaining advanced analytics via data mining, predictive analytics, text analytics, machine learning (ML), artificial intelligence (AI), and cognitive.

Growth in the region is anticipated to be driven by an increase in demand for training and consulting services, which will consider the need for low investment and the rise in demand for knowledge to improve decision management capabilities. Due to cost and scalability advantages, the retail industry is adopting the cloud-based paradigm for software deployment by dynamically alerting them to seasonal variations in demand for essential products based on consumption patterns and historical data, using the decision tool for predicting and scheduling benefits for retail outlets. According to the Q2 Assessment of Business Cyber Risk (ABC) study published in 2019 by the US Chamber of Commerce, North America has seen a rise in fraud instances. As a result, the BFSI sector uses predictive analytics models to detect fraud more frequently. This encourages companies to use management decision tools to assess better and manage the risks provided by third parties.

Europe will expand at a CAGR of 15% during the forecast period. In the region's countries, fraud and misuse cause significant financial losses for numerous institutions. In its recently released European Fraud Map, FICO (Falcon Platform) noted that losses from card fraud in the United Kingdom would total GBP 574.2 million in 2020. These days, tax fraud is a significant issue in the region. The regional administration is using big data for tax and data analytics to help solve this issue. Even the local market for advancements and inventions is being promoted. According to Aon's 2020 Trends in Global Employee Engagement, Europe had the lowest level of employee engagement of any area in the world in 2020, with a score of about 60%. Due to the low levels of employee engagement, the region's adoption of workforce management technologies is predicted to grow even more. Businesses are willing to invest money in employee engagement to maintain a happy and engaged staff, which will enhance productivity and retention. These factors propel the adoption of management decision solutions. 

Segmental Analysis

The global management decision market is classified based on component, end-user, deployment type, and region. 

Based on the component

the categories include Software and Services.

The software section is projected to advance at a CAGR of 15.9% and hold the largest market share. Millions of operational decisions are made by businesses every day, and the success and expansion of those businesses depend on the effectiveness of those decisions. With the aid of management decision software, companies can implement adaptable software solutions that automate decision-making or support human decision-making based on intelligent technologies. Operational choices are the foundation of any business process. They evaluate risks, anticipate buying trends, calculate prices, and oversee corporate operations. They are easy to set up but may call for specific clarification in each instance. Businesses may create comprehensive, adaptable decision management solutions by utilizing management software platforms.

The services section will hold the second-largest market share. Management decision services assist in separating the reasoning behind these business decisions from the mechanical operations of business processes and procedural application code. Decision logic can be reused across different applications in various operational settings since it is a manageable corporate resource. By avoiding the need to update multiple separate systems to accommodate shifting business requirements simultaneously, an integrated approach to decision automation can also save time, money, and risk.

Based on the deployment type

The categories include On-premise and Cloud. 

The on-premise section is projected to advance at a CAGR of 13.7% and hold the largest market share. On-premise in industrial verticals and SMEs with localized system networks is often used. Furthermore, firms with strict regulations forbidding storing sensitive information in a public cloud environment employ on-premise management decision software. Firms with these restrictions must employ on-premise management decision software because most cloud-based software runs in a public cloud environment. An enterprise must first acquire a license or copy of the program to use on-premises solutions. When acquired, the software is licensed, and the entire instance is stored on the business's property.

The cloud section will hold the second-largest market share. One of the fascinating aspects of cloud computing is its flexibility, often known as elasticity. It also frequently refers to the cloud service provider's capacity to make additional computer power available to clients. Cloud management manages the resources and services of a public, private, or hybrid cloud infrastructure. IT experts can manage those flexible and scalable computing systems with a carefully thought-out cloud management strategy. Utilizing tried-and-true cloud optimization techniques, businesses are more likely to improve the performance, dependability, cost management, and environmental sustainability of cloud computing.

Based on the end-user industry

The categories include BFSI, IT and Telecom, Healthcare, Retail, Manufacturing, and Other End-User Industries. 

The BFSI sector is projected to advance at a CAGR of 14.9% and hold the largest market share. The banking, financial services, and insurance sector continue to be one of the most heavily regulated and overburdened businesses with a high risk of security breaches. This forces the industry to use management decision-making solutions with a substantial market share. The BFSI sector is quickly implementing management decision solutions due to the requirement for automation of decisions that are data-driven and can be made effortlessly based on existing data sets. These solutions also assist in automating several repeatable operating decisions.

The retail sector will hold the second-largest share. Retailers must manage tens of millions of inventory movements, billions of forecasts, and thousands of employees who operate in distribution and shops. Another dynamic industry is retail. Retailers must deal with daily exceptions, such as late delivery and quality problems. Additionally, the ongoing retail transformation affects every aspect of the company. Retailers are experimenting with different shop styles, investing in robotics and technology, and creating new methods for servicing consumers and completing purchases.

Recent Developments

• In 2022, Oracle Corporation and Microsoft Corp launched the Oracle Database Service for Microsoft Azure.