May 2026 ValidSoft enhanced its voice biometrics and fraud prevention platform with advanced AI-driven authentication capabilities to strengthen secure digital identity verification across banking and contact center applications.
January 2026 NICE expanded its CXone platform with enhanced voice authentication and AI-powered customer verification capabilities, helping enterprises improve security and customer experience.
May 2025 HGS partnered with ValidSoft to deploy a managed contact center solution combining voice biometrics with synthetic speech analytics to reduce fraud and accelerate customer authentication.
March 2024 Mastercard partnered with Nuance Communications to integrate voice biometrics into its Identity Check Mobile solution, strengthening secure authentication for digital payment transactions.