Middle East and Africa Professional Employer Organization (PEO) Market Size, Share & Trends Analysis Report By Type (Full Service PEO, Administrative Services Organization), By Service Type (Human Capital Management, Payroll Services, Regulatory Compliance, Risk Management, Withholding & Taxation, Insurance Services, Others), By Business Size (Small Businesses (SMBs), Mid-sized Enterprises, Large Corporations) and By Country(UAE, Turkey, Saudi Arabia, South Africa, Egypt, Nigeria, Rest of MEA) Forecasts, 2024-2032

Market Overview

The Middle East and Africa professional employer organization (PEO) market share witnessed significant growth in the past and is expected to grow at a CAGR of 10.7% during the forecast period (2022-2030).

A professional employer organization (PEO), or human resource outsourcing, is a service provider specializing in providing small and medium-sized businesses (SMEs) with cost-effective HR management solutions. By leasing employees, PEOs share responsibility and control over various employee-related tasks and liabilities with the employer. These organizations provide businesses with vital administrative and management services, including payroll processing, finance, and tax support, employee recruitment, personnel management, and risk mitigation.

The region of the Middle East is growing in popularity among enterprises and organizations. It is anticipated that the Professional Employer Organization (PEO) market will experience significant growth shortly as companies struggle to find employees who meet their business needs. These PEOs benefit businesses and organizations in the Middle East by resolving issues relating to staff recruitment, healthcare insurance coverage, workers' compensation, workers' expenses, and much more about any international workforce they may employ.

On the African continent, there is a demand for PEO services. Numerous African nations have high unemployment rates, indicating that talent acquisition and retention are significant issues. Predictions suggest that search costs will increase as more people enter the labor market, and businesses will turn to PEO services to meet their hiring requirements.

Market Dynamics

Middle East and Africa PEO Market Drivers

Increasing Difficulties Related to Employee Turnover

The primary element promoting the expansion of the PEO sector is the requirement for businesses to adhere to stricter labor laws. This is crucial since many large companies deal with issues brought on by high worker turnover rates, which need additional expenses like training new hires.

Professional employer organizations (PEOs) provide their clients with various services, including employee benefits and payroll administration. By partnering with a PEO, employers may effectively reduce the costs associated with managing employee benefits while providing employees more control over their benefits. As a result, this arrangement aids in boosting employee retention rates and lowering turnover, which benefits enterprises.

Middle East and Africa PEO Market Restraints

Reduced Authority in Key Operational Areas

Embracing a flexible staffing model diminishes businesses' ability to oversee crucial operations such as payroll administration, tax processing, and human resource management. This heightened dependence on external vendors for managing these essential functions can lead to delays in time-sensitive tasks, specifically payroll processing. Control plays a significant role in decision-making, particularly within the employer-employee relationship. When a company partners with a professional employer, it willingly surrenders full control over its workforce in exchange for a highly valued service.

Middle East and Africa PEO Market Opportunities

The Market for Automated HRM Technology is Expanding

In the current business environment, businesses recognize the importance of effectively tracking, measuring and evaluating data for their operations. As a result, there is a growing demand for advanced and automated technology solutions in human resource management. This demand is driven by technological advancements, the integration of automation and robotics, and the highly competitive nature of the market.

One notable trend in the PEO sector is the increasing requirement for technology systems that automate payroll administration. Many organizations are now opting for Professional Employer Organizations (PEOs) that offer integrated platforms capable of efficiently managing human resources and adding value to the company. The need for sophisticated automated payroll, employment, and benefits systems is rising.

Regional Analysis

The Middle East and Africa region is a significant revenue contributor globally and is expected to grow at a CAGR of 10.7% during the forecast period. The Middle East is becoming increasingly attractive to businesses and other institutions. As businesses battle to fill open positions with qualified candidates, the demand for PEO services is expected to expand rapidly soon. Many African countries have high jobless rates, highlighting the continent-wide difficulty in attracting and retaining skilled workers. More individuals entering the workforce is expected to drive up search costs, leading more companies to utilize PEOs to fill open positions.

Global PEO Services enables companies to rapidly hire employees without establishing legal entities in foreign jurisdictions or incurring the costs of doing so. The business offers professional employer organization (PEO) and employer of record (EOR) solutions, including security entities or managing talent acquisition, human resources, payroll, benefits, tax, and compliance issues. The company's primary objective is to provide business proprietors with the most effective business solutions for streamlining their operations at every stage and locating effective and efficient financing services.

Segmental Analysis

The professional employer organization market is segmented based on type and end-use.

Based on type, the Professional Employer Organization (PEO) market is segmented into Full-Service PEO and ASO.

The Full-Service PEO segment dominates the market and is expected to register a CAGR of 10.8% over the forecast period. ASO is expected to hold a significant share of the segment due to its implementation by small and medium-sized businesses. This can be attributed to the organizational need to save time in human resource management. Since small and medium-sized businesses generate most work, this form of ASO is advantageous.

Based on end-user, the professional employer organization market is segmented into Small, Medium, and Large Businesses.

The large businesses segment dominates the market and is anticipated to grow at a CAGR of 9.9% over the forecast period. Rising demands for cost efficiency in the administrative service of large corporations favored the larger businesses, giving them a majority hold. Large corporations have widely adopted professional employer organizations due to their many advantages, including freeing up HR professionals to focus on the company's core competencies and decreasing HR service costs.

Recent Developments