Asia Pacific Professional Employer Organization (PEO) Market

Market Overview

The Asia Pacific professional employer organization (PEO) market share witnessed significant growth in the past and is expected to grow at a CAGR of 12.3% during the forecast period (2022-2030).

A professional employer organization (PEO), or human resource outsourcing provider, is a specialized outsourcing firm that offers cost-effective and efficient solutions for managing human resource (HR) services to small and medium-sized enterprises. PEOs take on shared responsibility for various employee-related tasks and liabilities by leasing personnel to employers. These organizations provide businesses with vital administrative and management services, including payroll processing, finance and taxation support, employee recruitment, talent management, and risk mitigation. PEOs enable companies to focus on their core operations while benefiting from streamlined HR processes and reduced administrative burdens.

Asia-Pacific is anticipated to experience high growth due to the region's swiftly expanding SMBs. The Asia-Pacific region is the fastest-growing market for cloud-based outsourcing solutions and products, such as automation platforms. With their early adoption of automated personnel services, countries like Japan, South Korea, and Australia are already experiencing maturing growth. In addition, countries such as India, China, and Southeast Asia will likely experience significant growth during the forecast period. The increasing adoption of HR outsourcing services in nations such as the Philippines, India, and Thailand boosts regional market expansion.

Market Dynamics

Asia Pacific PEO Market Drivers

Increasing Issues with Employee Turnover

The growth of the PEO market is primarily driven by the escalating need for businesses to adhere to labor laws, which have become more stringent in recent years. Many large organizations face significant challenges related to high employee turnover rates, leading to additional expenses such as training new employees.

Professional employer organizations (PEOs) provide a range of services to clients, including payroll administration and employee benefits management. By engaging the services of a PEO, employers can effectively reduce the costs associated with administering employee benefits while empowering employees with greater control over their benefits. This, in turn, contributes to increased employee retention and lower turnover rates.

Asia Pacific PEO Market Restraints

Control Over Critical Processes has been Lost

Organizations adopting a flexible staffing approach may encounter challenges related to relinquishing control over important processes such as payroll administration, tax processing, and human resource management. Additionally, increased reliance on vendors for these vital business functions can delay time-sensitive operations, especially in areas like payroll management. Control plays a pivotal role in decision-making, particularly within the employer-employee relationship. When a business engages with a professional employer organization, it trades complete control over its workforce for a valued service.

Asia Pacific PEO Market Opportunities

Rising Interest in Increasing Cost Savings

Many small and medium-sized businesses (SMEs) have opted for professional employer organizations (PEOs) to handle payroll management, employee payment, human resources support, and related functions. This decision has helped these small businesses survive and resulted in cost savings. Along with saving time and money, PEOs can efficiently manage various responsibilities on behalf of employers. They are particularly advantageous for SMEs that require additional resources, expertise, or systems to handle payroll, Human Resources Information Systems (HRIS), and other tasks. Moreover, PEOs proactively identify and mitigate compliance-related risks apart from cost savings. Substantial cost reductions and a high return on investment drive the growth of the PEO market.

Regional Analysis

Asia-Pacific Stands Second Globally

Asia Pacific is the second most significant revenue contributor globally and is expected to grow at a CAGR of 12.3% during the forecast period. Info stride designs develops, and distributes digital products and experiences to support digital-first business models. The business provides services for remote teams, automates and accelerates staffing, and ideates. Extended teams, project-based teams, EOR Services, and PEO Services comprise Remote Teams. Mobile engineering, web engineering, cloud engineering, data engineering, quality engineering, and DevOps make up Automate and Accelerate. Staffing services include contingent workers, direct hires, payroll, and contract-to-hire arrangements.

Ideate service includes UX and UI Design as well as LAB-as-a-Service. (LAAS). The business strategy of Info Stride is based on client requirements. The company's strategy is to offer affordable, high-quality services to its consumers.

Segmental Analysis

The Asia Pacific professional employer organization market is segmented based on type and end-use.

Based on type, the Professional Employer Organization (PEO) market is segmented into Full-Service PEO and ASO.

The Full-Service PEO segment dominates the market and is expected to register a CAGR of 12.6% over the forecast period. ASO is expected to hold a significant share of the segment due to its implementation by small and medium-sized businesses. This can be attributed to the organizational need to save time in human resource management. Since small and medium-sized businesses generate most work, this form of ASO is advantageous.

Based on end-user, the PEO market is segmented into Small, Medium, and Large Businesses.

The large businesses segment dominates the market and is anticipated to grow at a CAGR of 11.5% over the forecast period. Rising demands for cost efficiency in the administrative service of large corporations favored the larger businesses, giving them a majority hold. Large corporations have widely adopted professional employer organizations due to their many advantages, including freeing up HR professionals to focus on the company's core competencies and decreasing HR service costs.

Recent Developments

• April 2021- Paychex, Inc. was ranked first among all solution providers by the 2020-2021 Sapient Insights Annual HR Systems Survey – Voice of the Customer Report, Payroll Administration, and Services Application. Paychex is an HR software and services company that provides the power of simplicity for increasingly complex workplaces.
• April 2021- NelsonHall, an industry analyst firm, rated ADP as a Leader in its Payroll Services NEAT 2021 Assessment. Recognized as a Leader in Digital Payroll Capability, Multi-Country Capability, and Asia Pacific Presence and Capability, ADP's performance in every area of the evaluation results from its consistency in providing a modern payroll experience tailored to meet the challenges of an evolving world of work.