Global Multichannel Order Management Market Size Grows at a CAGR of 9.7%

Introduction

Straits Research published report, “Multichannel Order Management Market Size & Outlook, 2026–2034”. According to the study, the market size valued at USD 4.13 billion in 2025 and is projected to expand to USD 9.12 billion by 2034, registering a compound annual growth rate (CAGR) of 9.7%.

Market Dynamics

Multichannel Order Management Market is driven by the increasing requirement of manufacturers and retailers to process orders from different channels at a lower cost, i.e., e-commerce, brick-and-mortar stores, and wholesale channels. Accelerated delivery expectations, real-time order tracking, and seamless omnichannel experiences are creating demand in the automotive, manufacturing, retail, and food & beverages sectors.

Government policies supporting electronic commerce, e-invoicing, and cross-border supply chain openness in the U.S., Germany, China, and the U.K. are driving market expansion. Value-added expenditures on cloud-based Order Management Systems software, artificial intelligence-based order routing, and combined inventory management solutions are establishing new possibilities for logistics firms and software firms to make multi-channel operations easy and provide highest operational efficiency.

Market Highlights

• Segmental Leadership: Cloud-Based segment holds the largest share (54.27%), while On-Premises segment is projected to record the fastest CAGR (10.83%).
• Platform Outlook: Large enterprises led the market with revenue share of 52.45%, during the forecast period.
• Component Focus: Software segment contributes over 57.46% market share, driven by increasing demand for implementation, integration, and support offerings.
• Regional Insights: North America dominates with over 36.18% share, driven by strong adoption of omnichannel retail strategies and government initiatives supporting digital supply chain modernization.

Competitive Players

1. Oracle Corporation
2. SAP SE
3. Manhattan Associates, Inc.
4. IBM Corporation
5. Salesforce, Inc.
6. JDA Software (Blue Yonder)
7. Infor, Inc.
8. Epicor Software Corporation
9. Microsoft Dynamics 365
10. E2open, Inc.
11. HighJump (Körber Supply Chain)
12. Tecsys Inc.
13. OrderDynamics
14. NetSuite (Oracle)
15. QAD Precision
16. Kinaxis, Inc.
17. Softeon, Inc.
18. Llamasoft (Coupa)
19. Aptos, Inc.
20. Descartes Systems Group
21. Others

Recent Developments

Segmentation

1. By Deployment Mode (2022-2034)
   1. On-Premises
   2. Cloud-Based
2. By Component (2022-2034)
   1. Software
   2. Services
3. By Organization Size (2022-2034)
   1. Small & Medium Enterprises (SMEs)
   2. Large Enterprises
4. By End Use (2022-2034)
   1. Healthcare
   2. Manufacturing
   3. Food & Beverages
   4. Automotive
   5. Retail & E-commerce
   6. Others
5. By Region (2022-2034)
   1. North America
   2. Europe
   3. Asia Pacific
   4. Middle East & Africa
   5. Latin America