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IT Services Outsourcing Market Size & Outlook, 2023-2031

IT Services Outsourcing Market Size, Share & Trends Analysis Report By Service (Application Services, Emerging Technology Services, Data Centre Operations, Helpdesk Services, Infrastructure Capacity Services, Managed Security Operations, Network Operations, Others), By Location (On-shore, Off-shore), By End-User (Aerospace and Defense, BFSI, Healthcare, Retail and E-Commerce, Telecom and Media, Others) and By Region(North America, Europe, APAC, Middle East and Africa, LATAM) Forecasts, 2023-2031

Report Code: SRTE55445DR
Last Updated : Nov, 2023
Pages : 110
Author : Pavan Warade
Format : PDF, Excel

Research Methodology – IT Services Outsourcing Market

At Straits Research, we adopt a rigorous 360° research approach that integrates both primary and secondary research methodologies. This ensures accuracy, reliability, and actionable insights for stakeholders. Our methodology for the IT Services Outsourcing Market comprises the following key stages:


Market Indicator & Macro-Factor Analysis

Our baseline thesis for the IT Services Outsourcing Market is developed by integrating key market indicators and macroeconomic variables. These include:

1 Factors considered while calculating market size and share

  • Market trends and drivers in the IT services outsourcing industry
  • Number of providers and their offerings
  • Current and expected future demand for IT services outsourcing
  • Average industry spending on IT services outsourcing
  • The competitive structure of the industry
  • The geographical distribution of the market size
  • Regulatory environment for IT services outsourcing

2 Key Market Indicators

  • Growth rate of the IT services outsourcing market
  • Market concentration ratio and competitive landscape
  • Regulation and policy changes affecting IT services outsourcing
  • Emerging technologies influencing the adoption of IT services outsourcing
  • Demand and supply trends and forecasts
  • Investment in IT infrastructure by businesses
  • Number of companies outsourcing their IT needs

3 Growth Trends

  • The increase in cloud-based outsourcing services
  • Adoption of automation and artificial intelligence in IT services outsourcing
  • Growing demand for IT security services outsourcing
  • Inclination towards flexible and remote working environments
  • Shift towards digital transformation strategies in businesses
  • Growth of IT services outsourcing in developing economies
  • Increased preference for multi-sourcing IT service providers

Secondary Research

Our secondary research forms the foundation of market understanding and scope definition. We collect and analyze information from multiple reliable sources to map the overall ecosystem of the IT Services Outsourcing Market. Key inputs include:

Company-Level Information
  • Annual reports, investor presentations, SEC filings
  • Company press releases and product launch announcements
  • Public executive interviews and earnings calls
  • Strategy briefings and M&A updates
Industry and Government Sources
  • Country-level industry associations and trade bodies
  • Government dossiers, policy frameworks, and official releases
  • Whitepapers, working papers, and public R&D initiatives
  • Relevant Associations for the IT Services Outsourcing Market
Market Intelligence Sources
  • Broker reports and financial analyst coverage
  • Paid databases (Hoovers, Factiva, Refinitiv, Reuters, Statista, etc.)
  • Import/export trade data and tariff databases
  • Sector-specific journals, magazines, and news portals
Macro & Consumer Insights
  • Global macroeconomic indicators and their cascading effect on the industry
  • Demand–supply outlook and value chain analysis
  • Consumer behaviour, adoption rates, and commercialization trends

Primary Research

To validate and enrich our secondary findings, we conduct extensive primary research with industry stakeholders across the value chain. This ensures we capture both qualitative insights and quantitative validation. Our primary research includes:

Expert Insights & KOL Engagements
  • Key Opinion Leader (KOL) Engagements
  • Structured interviews with executives, product managers, and domain experts
  • Paid and barter-based interviews across manufacturers, distributors, and end-users
Focused Discussions & Panels
  • Discussions with stakeholders to validate demand-supply gaps
  • Group discussions on emerging technologies, regulatory shifts, and adoption barriers
Data Validation & Business POV
  • Cross-verification of market sizing and forecasts with industry insiders
  • Capturing business perspectives on growth opportunities and restraints

Data Triangulation & Forecasting

The final step of our research involves data triangulation ensuring accuracy through cross-verification of:

  • Demand-side analysis (consumption patterns, adoption trends, customer spending)
  • Supply-side analysis (production, capacity, distribution, and market availability)
  • Macroeconomic & microeconomic impact factors
Forecasting is carried out using proprietary models that combine:
  • Time-series analysis
  • Regression and correlation studies
  • Baseline modeling
  • Expert validation at each stage

Outcome

The outcome is a comprehensive and validated market model that captures:

  • Market sizing (historical, current, forecast)
  • Growth drivers and restraints
  • Opportunity mapping and investment hotspots
  • Competitive positioning and strategic insights

Available for purchase with detailed segment data, forecasts, and regional insights.

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Google
Fiserv
Veto-Pharma
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Merck
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Doosan
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